Welcome to the Office of Disability Support Services

2021 Spring Semester

DSS services are virtual at this time. Please call 302-831-4643 during business hours (8am-5pm Monday-Friday) or email dssoffice@udel.edu for assistance.

Students should request accommodations for Spring and send Faculty Notification emails through SAM. For any spring classes that will be taught online, DSS will also notify UD Online of your testing accommodations, so they can be provided to you in the online testing platform.

Testing Center Updates effective April 15, 2021

For Students: Due to occupancy restrictions, dictated by COVID-19 guidelines, the testing center will be limited to 11 students at any given time slot. Available time slots are on a first come, first served basis.  Your test request must be approved by a DSS proctor to finalize the time slot. DSS will not be able to increase capacity past 11 students so test times may change. As a reminder tests must be scheduled 5 days prior to the scheduled test day.  DSS strongly recommends that you sign up for all your scheduled exams immediately.

For Faculty: Due to occupancy restrictions in the testing center we are currently limited to 11 students at any given time. While every effort will be made to accommodate students at the time and day of their exam, we are anticipating a lag time of up to 48 hours due to our severely limited capacity.  Due to capacity limits of 11, we expect there will be times when the student cannot take the test at the same time or day of the class. Thank you for your understanding during this difficult time, and please do not hesitate to reach out with any questions or concerns.

Below are frequently asked questions to address common queries about the spring semester:

How to Register with DSS

We’re happy you have chosen to attend UD and are eager to assist you while you are here. The Office of Disability Support Services (DSS) provides accommodations and services to incoming and current UD students with disabilities, psychological or medical conditions, or temporary injuries that limit their access to the UD environment.

Some examples of the academic accommodations and services we provide are testing accommodations (e.g. reduced distraction testing environment, extended time, etc.), alternative print media, and assistive technology.

In order to receive accommodations through DSS, you will need to submit documentation verifying the presence of a disability or chronic medical condition, and meet with an Accommodation Coordinator to determine what accommodations will be most helpful for you.  Documentation establishes the individual as a person with specific functional limitations and provides a rationale for reasonable accommodations.

Students should use the Student Accommodation Manger (SAM) to register with the DSS office.  Students can use SAM to review accommodations, request faculty notification emails, schedule exams, and request books in alternate formats.

Housing for Academic Year 2021-22

If you have general questions about the 2021-22 housing application process, please visit the Residence Life & Housing website for important updates and information.

  • Returning Students – If there are NO changes to the accommodations you previously requested, you ONLY need to complete page 2 “Student Section” of the Housing Accommodation Request Form (PDF).  If NEW accommodations are being requested, the “Housing Accommodation Request Form” will need to be completed by a doctor requesting the new/different accommodations.  Send the completed information by email to dssoffice@udel.edu or drop off in person to the DSS office. DO NOT upload this form in SAM.
  • Incoming Students – By May 17, 2021, complete and submit the Housing Accommodation Request Form (PDF) to the DSS office by email to dssoffice@udel.edu or by fax to 302-831-3261. During the pandemic, please do not mail or drop off the paperwork to the DSS Office. DO NOT upload this form in SAM.

    Space permitting, requests submitted after the deadline may result in a delay or inability to receive a housing  assignment that meets your accommodations.