Welcome to the Office of Disability Support Services

Virtual Support

Disability Support Services staff are available remotely. Please call 302-831-4643 during business hours (8-5 M-F) or email dssoffice@udel.edu for assistance. For more information about coronavirus, visit udel.edu/coronavirus.


Accommodations and Testing
Please reach out to your professors to alert them if you require testing accommodations. Our office is available to support any student and/or instructor to address specific questions or concerns. The Testing Center is closed and all exams will be administered online by faculty until further notice.


We recently updated our frequently asked questions to address common queries about the upcoming fall semester:

Student FAQs for Fall 2020Instructor FAQs for Fall 2020

We are happy you have chosen to attend UD and we are eager to assist you while you are here. The Office of Disability Support Services (DSS) provides accommodations and services to incoming and current UD students with disabilities, psychological or medical conditions, or temporary injuries that limit their access to the UD environment.

Some examples of the academic accommodations and services we provide are testing accommodations (e.g. reduced distraction testing environment, extended time, etc.), alternative print media, and assistive technology.

In order to receive accommodations through DSS, you will need to submit documentation verifying the presence of a disability or chronic medical condition, and meet with an Accommodation Coordinator to determine what accommodations will be most helpful for you.  Documentation establishes the individual as a person with specific functional limitations and provides a rationale for reasonable accommodations.

How to Register with DSS

Students should use the Student Accommodation Manger (SAM) to register with the DSS office.  Students can use SAM to review accommodations, request faculty notification emails, schedule exams, and request books in alternate formats.

Housing Deadlines for 2020

  • Returning Students – Due by February 28, 2020.  If there are NO changes to the accommodations you previously requested, you ONLY need to complete page 2 “Student Section” of the Housing Accommodation Request Form (PDF).  If NEW accommodations are being requested, the “Housing Accommodation Request Form” will need to be completed by a doctor requesting the new/different accommodations.  Send the completed information by email to dssoffice@udel.edu or drop off in person to the DSS office. DO NOT upload this form in SAM.
  • Incoming Students – Due by June 15, 2020 by 5:00 pm.  Complete and submit the Housing Accommodation Request Form (PDF) to the DSS office by email to dssoffice@udel.edu or by fax to 302-831-3261. During the pandemic, please do not mail or drop off the paperwork to the DSS Office. DO NOT upload this form in SAM.

Request your accommodations for Fall Semester 2020

You should send your Faculty Notification emails for Fall Semester through SAM. Faculty Notification emails will be sent on the first day of Fall classes, Tuesday, September 1. For fall classes that will be taught online, DSS will also notify UD Online of your testing accommodations, so they can be provided to you in the online testing platform.


Test Accommodation Center for Fall Semester

  • The Testing Center is closed and all exams will be administered online by faculty until further notice. Start by sending your Faculty Notification Letters through SAM. Next, reach out to your professor at the beginning of the semester to discuss how your testing accommodations will be implemented. You do not need to submit an exam request in SAM.
  • DSS will notify UD Online of your testing accommodations once you have requested these accommodations in SAM.