UD Transportation – ADA Transportation Update

The ADA Transportation Department is excited to announce the launch of the new ADA Transportation app, a new ride-sharing service designed to provide convenient and accessible transportation options for our students, staff, and faculty with disabilities and injuries.

Starting on August 25, 2025,   UD ADA Transportation app will be available to all students, staff, and faculty at University of Delaware who are approved for transportation through either Disability Support Services or Student Health. This service is designed to help you manage your time more effectively by allowing you to request a ride through a user-friendly mobile app, and our specially-trained drivers and vehicles are equipped to accommodate individuals with disabilities and injuries. Our dispatching system ensures that a driver is always nearby and able to reach you quickly, minimizing wait times and maximizing your time.

With just a few simple taps on your smartphone, you can schedule a ride and the app will match you with the nearest available vehicle. You’ll receive real-time updates on the location of your ride and an estimated time of arrival, and you can even track your ride in real-time on a map.

To get started, simply download the UD ADA Transportation app from the App Store or Google Play and register for an account. If you have any questions or concerns, please don’t hesitate to contact Transportation Team  adatransport@udel.edu.

 

 

 

 

 

  • Take advantage of the schedule feature: The OnDemand app allows you to schedule rides in advance. Use this feature to ensure you have a ride when you need it and avoid last-minute scheduling.
  • Track your ride in real-time: Use the app to track your ride in real-time. This will give you an estimate of when your ride will arrive and allow you to plan accordingly.
  • Be punctual: Respect the driver’s time and be ready when the ride arrives. Being punctual is not only courteous, but it also helps to keep the ride-sharing service running smoothly.
  • Provide clear instructions: When scheduling a ride, make sure to provide clear instructions for the driver. This will help ensure a smooth and efficient ride.
  • Keep an eye on the service hours: The OnDemand service is available from 7:30am to 10pm, Monday through Friday.