Vector LMS Online Education Directions:

1. Go to https://udelstudents-de.vectorlmsedu.com/ and enter your UDelNet ID username and password to log in.
2. All current assignments will be listed on the “My Assignments” page of your Vector LMS account.
3. Click the blue Start button to begin each course.  Accept the Disclaimer statement, click the “Start course” arrow on the right hand side, and click the blue next button (bottom right) to proceed through each section.
4. Take Part 1 (nine (9) sections). Time: 45 minutes. You do not have to complete it all at once but it does need to be completed within 30 days!
5. Pass the Final Assessment. You will need to retake it until you receive a passing grade.
6. After 30 days, you will receive an e-mail to log back in and finish Part 2 of the course (15 minutes), which is a follow up survey. Automatic notifications and emails will be sent from Vector Solutions with a subject line that contains Vector LMS . If you have questions about the validity of emails that appear to come from Vector LMS, please contact us at oei@udel.edu.  
7. As long as you successfully complete Part 1 (nine sections) of the program, no hold will be placed on your course registration while you wait to take Part 2.

If you have any questions about this online training, please refer to troubleshooting & FAQs first then feel free to  email oei@udel.edu –  Include your UD ID and any SCREEN PRINTS. You will receive a response within one business day.

Your Letter:

Dear Incoming Student,

Welcome to UD!  As a Blue Hen, we want you to be all that you possibly can be! That is why we want to assist you in making the most informed and responsible decisions about your health and safety while you spend time on our campuses.

UD requires every incoming student to complete the online educational course- Sexual Assault Prevention. Vector LMS uses video-based “What would you do?” scenarios to model protective behaviors and intervention strategies for students. Additional scenarios help guide students through the process of helping a friend who is a victim of sexual violence. The goal of this education is to increase awareness and protective factors, prevent such crimes from occurring, apprehend assailants, and provide prompt and compassionate support services to victims. We hope that you will gain new insights from this program. It will also tell you more about the resources that are available here at the University of Delaware such as confidential victim advocacy and healthy relationships counseling through Student Wellness and Health Promotion.

If you have any questions or concerns about this course, please email oei@udel.edu or contact the Office of Equity & Inclusion at 302-831-8063. We understand that the topic of sexual assault may include triggers for some students and we encourage you to call in advance of taking the course, or to use the resources that are included in the program, should you experience discomfort during the course.

One resource we would like to highlight is Victim Support through the UD Helpline. If you experience a trigger or are uncomfortable during the course, you can speak with a licensed clinician by calling 302-831-1001, Option 1, (UD Helpline 24/7).  This service is available 24 hours a day, and clinicians are trained to understand the discomfort you may be experiencing and will provide you with personalized, sensitive support.

Participation in the Sexual Assault Prevention online training is mandatory. Please be aware that if you fail to complete the training in a timely manner, a hold will be placed on your account preventing you from registering for upcoming semesters. Included below are detailed instructions on how to access this program. You may begin logging into the course on (Date TBD), and Part 1 must be completed before (Date TBD).

If you are receiving this correspondence AFTER (Date TBD), your personal access to the course will remain open until (Date TBD). Please complete the requirements by (Date TBD).

Please note if you hold employment through the University of Delaware, you will also be required to complete Building Supportive Communities:  Clery Act & Title IX.  

We hope that you will gain new insights from this program. It will also tell you more about the resources that are available here at the University of Delaware such as confidential victim advocacy and healthy relationships counseling through Student Wellness and Health Promotion. Leadership opportunities and organizations including S.O.S. and Men Advocating for Societal & Cultural Change are also provided. There are many different organizations to get involved with; we look forward to seeing you at our events throughout the year!

As a Blue Hen, your commitment to yourself comes with a shared commitment to the health and welfare of others. College life will likely present you with increased opportunities to have an impact on the lives of your peers. It is our great hope that you will choose to do this in positive and productive ways.

Welcome to the University of Delaware!

The Office of Equity & Inclusion

The University of Delaware is requiring each new student to complete Sexual Assault Prevention—an online prevention program. The deadline for completion of Part 1 is within 30 days of the training being assigned to you. A hold will be placed on your account preventing you from registering for Winter/Spring classes if you do not complete this course.

All employees are required to take sexual misconduct prevention online training for Faculty & Staff within 30 days of being hired and should be completed at the same time as on-boarding.  Additionally, refresher training will be completed the fall of every odd year (2021, 2023, etc.)  This policy keeps the University in line with the State of Delaware Code Title 14-Chapter 90A. While we understand that some people will be requested to take this sooner than 24 months apart, each individual will fall into the schedule by the next cycle. This is the most effective way for us to manage this program currently.

The University of Delaware expects each employee to complete Building Supportive Communities, an online prevention program.

Vector LMS Online Education Directions:

1. Go to https://udel-de.vectorlmsedu.com/ and enter your UDelNet ID username and password.
2. All current assignments will be listed on the “My Assignments” page of your Vector LMS account.
3. Click the blue Start button to begin each course.  Accept the Disclaimer statement, click the “Start course” arrow on the right hand side, and click the blue next button (bottom right) to proceed through each section.
4. Complete Building Supportive Communities: Clery Act and Title IX (four (4) sections). Time: 40 minutes. You do not have to complete it all at once but it does need to be completed within 30 days!
5. Pass the Final Assessment. You will need to retake it until you receive a passing grade.
6. After 30 days, you will receive an e-mail to log back in and finish Part 2 of the course (15 minutes), which is a follow up survey. Automatic notifications and emails will be sent from Vector Solutions with a subject line that contains Vector LMS . If you have questions about the validity of emails that appear to come from Vector LMS, please contact us at oei@udel.edu.  

If you have any questions about this online training, please refer to troubleshooting & FAQs first then feel free to email oei@udel.edu –  Include your UD ID and any SCREEN PRINTS. You will receive a response within one business day.

 Additional assistance:

• Troubleshooting Tips and FAQ’s
• Should you experience any difficulties or require support, the Vector LMS Online Technical Support Center is available. Simply click on the “Help” button located in the left hand sided menu of every Vector LMS screen for user resources. If you are unable to find the answer you are looking for in the help articles and need additional support, Vector LMS’s team of friendly customer care representatives are available to help. Phone and Web Form Ticket support is available between 8:00am – 6:00pm Eastern Time Monday-FridaySubmit a Support Case by clicking the “Submit Support Case” button. You can also call them at 1-800-434-0154 Ext. 3
• For any technical issues with logging into your UD network page, please contact IT at the University of Delaware, www.udel.edu/it, and click on the “Need Help” button.

If you are experiencing trouble, Vector LMS can be reached for assistance:  https://vectorsolutions.force.com/vectorlmstrainingeducation/s/article/Help-Resources#ContactUs

If you are unable to find the answer you are looking for in the help articles and need additional support, Vector LMS’s team of friendly customer care representatives are available to help.

Phone and Web Form Ticket support is available between 8:00am – 6:00pm Eastern Time Monday-Friday

Submit a Support Case by clicking the “Submit Support Case” button.  You can also call them at 1-800-434-0154 Ext. 3

If you need to contact the Office of Equity & Inclusion, we will need your UD ID# and a screen print (can use Snipping Tool) of your problem in order to help you determine if Vector LMS or UD IT can help you.  Please send your request to:  oei@udel.edu 

Troubleshooting Tips

Both AlcoholEdu and Sexual Assault Prevention are programs that we have partnered with Vector LMS to bring to our campus. The University of Delaware’s IT department does not manage these programs and are unable to assist with troubleshooting. If you are experiencing technical troubles with these programs, please try these troubleshooting tips:

The Vector Training Platform is a web-based program that is accessible with an Internet connection 24 hours a day, 7 days a week. The Platform is compatible with all recent versions of Google Chrome, Mozilla Firefox, Internet Explorer, Explorer,
Safari, iOS, and Android. Despite our optimal accessibility, occasionally users may experience difficulty loading their training. These issues are typically device-specific and can be resolved using the troubleshooting tips below. 

If you are accessing training from a computer:

1. Restart your browser. Note: On a Mac you’ll need to fully quit the browser.
2. Make sure you are using a recent version of Google Chrome, Mozilla Firefox, Internet Explorer, or Safari. If you have any pending updates, they may need to be completed to move forward with training.
3. Clear your browser’s cache & cookies, which are typically located under your browser’s history settings.
4. It is possible that device-specific browser extensions and/or pop-up blockers may be interfering with your training. Try accessing the training from another browser to rule out this possibility.

If you are accessing training from a mobile device:
Our system is compatible with many mobile devices; however, some users may have personal configurations that prevent certain courses from loading. Additionally, some custom and policy courses are best displayed on a computer. If you are experiencing
difficulty loading our training on a personal device, try accessing the courses through a laptop or desktop computer.

If none of these tips work, please contact Technical Assistance at Vector LMS.  

For any technical issues with logging into your UD network page, please contact IT at the University of Delaware, www.udel.edu/it, and click on the “Need Help” button.