In-Person Support
Ask IT: Service Desk in Smith Hall
In-person support is available at the Tech Service Desk in the lower level of Smith Hall (view on map).
You can also call (302) 831-6000, email askit@udel.edu, or submit a help request for technical support.
Please enter the building through the northwest entrance facing Main Street across from 140 Smith.
The computing site and the scanning and printing services desk are located on the lower level. Enter using the atrium staircase. Rooms 002, 004, 006, 040.
Spring Hours: February 3 – May 26
Monday – Friday: 8 a.m. – 8 p.m.
Saturday: 10 a.m. – 3 p.m.
Sunday: 12 p.m. – 5 p.m.
Closed Sunday, March 23 – Sunday, March 30, for Spring Break.
Closed Monday, May 26, for Memorial Day.
Summer Hours: May 27 – August 22
Monday – Friday: 10 a.m. – 3 p.m.
Closed June 19, July 4.
Services Offered
- Poster printing
- Computer repair
- Class software
- Printing to UD supported printers
- Limited computer hardware repair
Ask IT: Tech Bars
Morris Library
Monday & Wednesday — 4:30 pm – 6:30 pm*
Trabant Student Center
Tuesday — 3:30 pm – 5:30 pm*
Perkins Student Center
Thursday — 3:30 pm – 5:30 pm*
*Closed week of Spring Break
We can assist with issues such as:
- Connecting to eduroam Wi-Fi
- Accessing or downloading software for classes
- Office 365
- Troubleshooting 2FA and MFA authentication
- Basic Computer Troubleshooting
Smith Hall Computing Site
Operating on the same hours as our Tech Service Desk, the computing site in Smith Hall offers computers with class software, docking stations for your devices, and space to collaborate or hang out between classes. It is also a printer location for printing through PaperCut. Learn more about Remote Labs to access class software anywhere on campus.
