In early September 2024, IT Security will be launching the Phish Alert Button (PAB) through our security awareness and phishing platform, KnowBe4. The PAB will be enabled for both Gmail and Exchange and will provide users a quick and safe way to report suspicious emails.
What is the Phish Alert Button (PAB)?
The PAB allows you to easily report a potential phishing email via your Outlook desktop or mobile application, Outlook on the web, or Gmail/Gmail mobile application.
Clicking the PAB will forward the suspicious email to our IT Security department for review and remediation. It will also provide reporting metrics and automatically remove the suspected email from the user’s inbox to prevent future exposure. Reported emails that are found to be legitimate may be restored to the user’s inbox.
You should report all suspected phishing emails using the PAB as this will replace the current process of forwarding emails to reportaphish@udel.edu. The PAB should NOT be used to report spam. Note that the button will only work in your @udel account email applications, not your personal accounts.
What does the Phish Alert Button look like?
The PAB will be deployed in your Outlook or Exchange client—you do not have to download or enable it.
You will see one of the following icons:
O365:
Gmail:
Note: The Gmail native phishing reporting button cannot be removed. However, the O365 native button will be removed on the same day as the PAB implementation.
How do I use the Phish Alert Button (PAB)?
For step-by-step instructions on how to use the PAB, please review our knowledge base article.
Remember, UDIT regularly sends out phishing test emails and will randomly select one Phishing Test winner each month to receive a prize, so be sure to report those phishing emails with the PAB!
To learn more about how to identify phishing attempts, take the Secure UD training as soon as it’s released on September 9th. Read our article on the 2024-25 training.