Meet the Staff

Who to contact for what?

The ELI has a hard-working administrative staff that is dedicated to providing the best possible level of service to our students and overseas partners.

We know that you need answers to your questions as possible. For the fastest service, please see the information below about each staff member. This will help you to identify the correct person to contact, depending on your question. Please do not hesitate to contact any of us when you need assistance.

Directors

 

Name/Title
 Role and Contact Information
Dr. Scott Stevens
Director		 Oversees ELI operations, strategic planning, and decision-making.
sstevens@udel.edu | +1-302-831-2674
Karen Asenavage
Associate Director,
Director of Academic Programs		 Oversees Academic Programs at the ELI, including the Graduate Conditional Admissions Program (Graduate CAP), Academic Transitions, Accelerated University English Program (AUEP), and the Pre-MBA program.
kasen@udel.edu | +1-302-831-2674

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ELI Office of Marketing, Recruitment & Communications (ORMC)

Name/Title
 Role and Contact Information
Emily Liu, MBA/MCE
Interim Advising Administrator

International recruiter with focus on Chinese and Vietnamese markets.

Contact Emily with questions about:

  • Our plans to promote ELI programs in China or Vietnam
  • How to partner with the ELI to send high school or university students to UD’s degree programs
  • Marketing events and/or school visits in China or Vietnam
  • Social media/email marketing in Chinese

emilyliu@udel.edu | Mobile/WhatsApp: +1-302-310-0627 | WeChat: emilycliu
Ana Kim
Academic Development Specialist

A member of ELI’s faculty who serves as an important resource for the ELI’s recruitment efforts in South Korea.

Contact Ana with questions about:

  • Marketing events and/or school visits in South Korea

anaeun@udel.edu
Wakako Pennington
Academic Development Specialist

A member of ELI’s faculty who serves as an important resource for ELI’s recruitment efforts in Japan.

Contact Wakako with questions about:

  • Marketing events and/or school visits in Japan

wakapen@udel.edu

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ELI Admissions Office

 

Name/Title
 Role and Contact Information
Kirsten Brown
Assistant Director		 Oversees the ELI Admissions Office and processing for all programs. Contact Kirsten with questions about:

  • Admissions-related issues
  • How to apply for ELI programs
  • Application status for your student
  • To confirm receipt of your documents

ud-eli@udel.edu | +1-302-831-7614
Jeanine Feltner
Conditional Admissions Coordinator		 Oversees the ELI Admissions Office in the absence of the Admissions Manager. Specializes in the processing of applications for the Graduate Conditional Admissions Program (Graduate CAP) and Academic Transitions (AT).

Contact Jeanine with questions about:

  • How to apply for conditional admission
  • How to choose a CAP partner school
  • What type of documents are acceptable in the application process
  • Status of conditional admission applications or other questions about specific applicants
  • Student deferrals or cancellations
  • Program pricing

CAPadmissions@udel.edu | +1-302-831-2674

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Finance Office

 

Name/Title
 Role and Contact Information
Dru Arban
ELI Business Administrator

Oversees the ELI Finance Office. Contact Dru with questions about:

  • Billing or payment problems
  • Special pricing for groups

druarb@udel.edu | +1-302-831-4501
Laura White
Financial Coordinator

Creates bills for students. Processes agent commission payments.Contact Rebecca with questions about:

  • Problems with the student’s bill
  • Questions about commission payments

elibilling@udel.edu | +1-302-831-6528

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Registrar’s Office

 

Name/Title
 Role and Contact Information
Sue Walton
ELI Registrar

Oversees the ELI Registrar’s Office, including the creation of student schedules, transcripts, and certificates. Reports grades to sponsors. Contact Sue for:

  • Questions about your student’s certificate or schedule

Note: Due to privacy laws in the USA, student grades, certificates, and schedules will only be released if the ELI receives written permission directly from the student.

eli-registrar@udel.edu | +1-302-831-2674

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Student Life Office

 

Name/Title
 Role and Contact Information
Rebecca Boyle
Student Life Coordinator

Oversees ELI Student Life, including organizing new student orientation, placing students with housing, providing counseling services to students and helping students with special problems. Contact Rebecca for:

  • Any problem that your student may be facing as he/she adjusts to life in the USA and deals with culture shock
  • Questions about the ELI’s Orientation program
  • Questions about the ELI’s Global Community
  • Questions about housing in off-campus apartments and the Global Community.
  • Questions about your student’s housing assignment.

Note: Due to privacy laws in the USA, students’ personal information will only be released if the ELI receives written permission directly from the student.

eli-housing@udel.edu | +1-302-831-7493
Stacey Leonard
ELI Homestay

Manage the homestay program at the ELI, including the placement of students with American hosts and communicating the housing assignments to students and agents. Contact Stacey for:

  • Information about the homestay program
  • Questions about your student’s housing assignment.

Note: Due to privacy laws in the USA, students’ personal information will only be released if the ELI receives written permission directly from the student.

eli-homestay@udel.edu | +1-302-831-2674

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