Nonstop Support

The following services operate 24 hours a day, all year long — even when the University is closed. If you think you may benefit from talking with someone, please consider trying one of these services that are covered by your Student Wellbeing Fee:

UD Helpline (mental health and victim support): 302-831-1001
Crisis Text Line (mental health): 741741, send ‘UDTEXT’
CareNet (medical advice): 800-681-3957

In an emergency, always dial 911.

Wellbeing

Throughout the world, Blue Hens are living through these moments together. Day by day, we rise and make decisions about our health and wellness, the communities that we support and that support us, and what we can do to feel that we are thriving despite these challenging times. We know that every step we take to protect our flock brings us closer to each other once again.

Let us know how we can help you thrive

Students study outside at tables during an unseasonably warm winter day with blue skies and a brick patio

EXPLORE WELLBEING

Connect with Community

Health and Wellness Services

Crisis Support

Masked student with long hair talks at conference table with two other individuals

CONNECT WITH COMMUNITY

Collegiate Recovery Community

Students in recovery from drug or alcohol use, or living with others who have behavioral addictions can connect virtually with each other via confidential Zoom or in person. CRC meetings are held on Tuesdays from 1-3 p.m. and other recovery meetings are also available.

Get the Details

Meet other students while learning more about aspects of wellbeing that interest you through the Blue Hen Wellbeing Community.

Nature-Based Self-Care Guide [PDF]

While the pandemic remains a threat, safer options to connect with others include virtual engagement as well as outdoor opportunities. Check out these natural areas to explore within 100 miles of UD!

first page of nature based self care brochure linked as pdf

UPCOMING EVENTS

It's okay to not be okay.

Many of us are experiencing anxiety or grief. Whatever you may be experiencing, know that your UD community is here to support you and these services are always available:

UD Helpline:
302-831-1001

Any student feeling overwhelmed, anxious, or otherwise in need of someone to talk to can call 302-831-1001 24 hours a day, 365 days a year and press 2 to speak with a mental health professional. Support is available in multiple languages.

Crisis Text Line:
741741

24-hour mental health support is also available via text. Send the text message UDTEXT to 741741 to reach a mental health professional, or send STEVE to connect with a professional who specializes in supporting students of color.

Financial and Food Assistance

If you’re experiencing a financial crisis or otherwise struggling with access to housing, food, internet, or other basic needs, the Office of the Dean of Students can help. Visit the page below to learn about the Student Crisis Fund, laptop loaner program, and options for food and housing support.

Help with the Essentials

COVID-19 Era Support

The Center for Counseling and Student Development continues to enhance their COVID-19 Support, self-care and other resources. Visit the page below for a brief introduction to what they offer and when it might be a good fit for you.

Get Help with Mental Health

Sexual Offense Support:
302-831-1001

SOS is available on the UD Helpline; press 1 to request a call back from a trained victim advocate within 10 minutes. Due to current health guidelines, SOS is not currently able to accompany survivors to the hospital for a forensic exam; however, callers can speak with an advocate before and after a hospital visit.

HEALTH AND WELLNESS SERVICES

General questions about all services can be sent to studentwellbeing@udel.edu.
Download our matrix style overview of wellbeing services and support [PDF]

UD Wellbeing Services and Support at a Glance for which accessible pdf is linked above

Student Wellness and Health Promotion can be reached Monday through Friday, 8 a.m. to 4:30 p.m. at 302-831-3457 or studentwellness@udel.edu. Student Wellness’ main office is located in 305 Wellbeing Center at Warner Hall.

Confidential distance meetings are available by appointment only for all services including the Collegiate Recovery Community, substance use counseling, and support for victims of sexual misconduct. Call or email to get started with services.

Students can also learn more about healthy relationships, safer sex, substance use, and stress management through the self-paced Choosing Well at UD portal, and can complete an anonymous, confidential self-assessment of their alcohol, marijuana or other drug use through ScreenU.

Learn more about all SWHP opportunities.

Student Health Services is open by appointment only Monday through Friday from 8:30 a.m. to 5 p.m. All University of Delaware students can obtain medical advice outside of business hours by calling CareNet at 800-681-3957.

Appointments can be made by calling 302-831-2226. Telehealth care remains available. Complete the telehealth consent form now, in case a telehealth visit with SHS is more appropriate than an in-person visit. This is found under Forms in the UD Health Portal. For in-person appointments, you will need to show proof of being cleared to access campus facilities on the day of entry through your completed daily health check.

The Office of the Dean of Students can be reached Monday through Friday, 8 a.m. to 5 p.m. at 302-831-8939 or deanofstudents@udel.edu. Learn more about all ODS opportunities.

The Center for Counseling and Student Development’s main office is located in 201 Wellbeing Center at Warner Hall. CCSD can be reached Monday through Friday, 8 a.m. to 5 p.m. at 302-831-2141. After hours or when the phone line is busy, you may be connected with the UD Helpline, which is a nonstop counselor on call service that is always available to you at 302-831-1001.

When you call CCSD, you will connect with a member of the front desk staff who will ask some questions to help you determine next steps, which could be anything from a specific counseling service or resource to one-on-one referral coordination for off-campus care. Telehealth care is still available and you can learn more about all CCSD opportunities here.

Telehealth options are still available for many services. If you need a private space for a virtual appointment or program, you can now book that online using our 25Live scheduling tool.

25Live Scheduling Guide [PDF]

Book Individual Space

Learn More