As we prepare for the spring semester, UD Information Technologies would like to remind you about new services, features, fixes, and support.
Teaching & Learning
Feb 1 & 2: Classroom Orientations
Get to know your classroom before classes begin by attending one of our Classroom Orientation sessions. Register.
February 1, 9AM to 3PM in Willard 116
February 2, 9AM to 12PM in Pearson 114
To schedule an individual orientation in your assigned classroom please call 302-831-3546.
Feb 2: UD Capture Request Deadline
The deadline to request UD Capture Classroom recording for spring courses is Thursday, February 2 at noon. Instructors should submit requests by February 2 to ensure their first sessions are recorded. Requests made after the deadline may be delayed.
Dial “0” for in-classroom tech help
If you have issues with any of the classroom technology in a centrally scheduled classroom, dial “0” on the classroom phone for immediate support.
Video Learning Classroom Studios open for spring
The Learning Classroom Studios (located on the 3rd floor of Pearson Hall) are staffed with full-time technicians to assist with complicated video needs. Each room is designed for full-class interaction between instructors and students through audio, video, Zoom, and course content. Recordings will be uploaded to your My Media account and Canvas course upon request. Space is available for full-semester classes and single recording sessions. Request a tour or reserve a classroom studio.
Canvas spring courses are available
Spring semester Canvas courses were created on December 13. Faculty should check that their courses are appearing as expected on their Canvas Dashboard. Also, it is important to read the latest FERPA guidelines provided by the Registrar’s Office. See this post for information on confirming sites, requesting changes, getting ready for the spring term, and links to the Registrar’s guidelines about FERPA.
Reminder: Faculty can review approved external LTI tools to extend the functionality of Canvas. Other tools can be requested but must first be reviewed.
Technology Support
The Welcome Bar and the Commons space in Pearson 116
Open for all those who teach at UD, Pearson 116 is open Monday through Friday, 8:30 AM to 4:30 PM. Drop in with your teaching with technology questions or to use the meeting rooms, work tables, lounge, or sandbox classroom. Can’t make it in person? Our Virtual Welcome Bar is still open this spring.
Smith Hall Service Desk
The Smith Hall Service Desk will be open with print and computing services available. Smith Hall Service Desk hours of operation.
Good To Know
Google Storage
Google now requires quotas on Google Drive accounts and these are now in-place for all Google accounts. The University will need to reduce Google Drive usage by mid-2024, and UDIT will work with the University community throughout the process.
UD Connect Mobile App
UD’s new app provides students and the rest of the UD community with easy access to information, resources and more. Download the app.
UD Zoom Accounts
Everyone should log into Zoom using one of the standard UD methods (regardless of device). Do not sign in directly at the zoom.us website. Be sure to keep your Zoom software updated to the latest version. Learn how to download the latest version of Zoom for your device.
Final Migration to Webex Calling
To better support UD’s future work environment, UDIT has migrated the majority of UD’s existing VoIP phone services to Webex Calling with the remaining users migrating by April 2023.
UDIT Telephone Services will continue to host open house Zoom meetings to answer your questions and address your concerns. Join via Zoom.
Every Monday @ 9-10 AM
Every Wednesday @ 1-3 PM
Name Change Process
The current process for changing your legal name and chosen name has been documented in this Knowledge Base article.
Protecting UD with CrowdStrike
Thank you for your support in deploying CrowdStrike to better protect the University from cybersecurity threats and to meet the requirements of our cybersecurity insurance provider. Please continue to install CrowdStrike on all new UD-managed and self-managed endpoints per the Information Security Policy.
