IT Governance at the University of Delaware establishes the decision-making process necessary to ensure innovative, reliable, and robust information technology. IT governance determines and defines campus-wide IT priorities and policies in accordance with the University’s Strategic Plan and is informed by the University’s Information Technology Strategic Plan.
A common set of guiding principles work to shape the overall approach of IT governance and are the foundation of the governance structure. Governance should convey:
Positivity: interact as a collaborative and communicative team seeking success
Simplicity: be straightforward and easy to navigate and avoid unnecessary bureaucracy
Accountability: evaluate IT investments made by the IT governance body for results
Strategic alignment: provide strategic oversight and guidance around IT to ensure the alignment of IT and the University business with respect to services and projects
Collaboration: advocate for the adoption of common IT solutions and identify opportunities for innovation and improvement
Inclusion: ensure that diverse perspectives and needs are represented
Responsibility: ensure an efficient decision-making process
Value: confirm that IT work drives maximum business value from IT in support of the University
Integration: address issues spanning multiple domains holistically
Transparency: provide transparent and open governance processes
Risk Mitigation: ascertain that processes are in place to ensure that risks have been adequately managed
Goals of IT Governance
The primary goals of the IT governance framework are to:
- Align the university’s information technology direction with the University’s Strategic Plan and the University’s priorities
- Provide a consistent and fair approach that is integrated and aligned with the University’s governance approach
- Ensure awareness of the decision-making process that determines where IT resources are applied
- Ensure IT-related processes are overseen effectively and transparently
IT Governance Groups
There are four types of IT governance groups at the University: (1) Executive IT Council, (2) IT Governance Steering Committee, (3) Advisory Groups, and (4) Other Groups. For additional information about each group, including current membership, see: Roles, Responsibilities & Memberships.
Executive IT Council: The top-level governance body approves overarching strategies, policies, and investments.
IT Governance Steering Committee: The senior-level governance body recommends strategic initiatives, sequences strategic and major projects, and facilitates innovation. The IT Steering Committee advises the Executive IT Council as appropriate.
Advisory Groups: Groups coordinate initiatives, sponsor analyses, guide services, and sequence enhancement projects with a functional domain. These domains are focused on user communities (administrative systems, student experience, IT services, research computing, architecture, security & IT risk, and other ad-hoc domains as required.
Other Groups: Other Groups include existing, or developing, technology-related groups at the University that are in position to inform the IT Steering Committee on technology, projects, and processes. Examples include Data Governance, Digital Learning, and Learning Spaces.