Get Help with Mental Health
Congratulations! Being here means you’ve already started giving mental health more attention. All of the services you’ll learn about here are accessible by calling us at 302-831-2141 during our business hours, and there are 24-hour support services too.
Our Treatment Model
CCSD serves graduate, professional, undergraduate, full time and part time students in a short-term treatment model.
Hundreds of graduate and professional students, as well as thousands of undergraduate students, receive individual and group counseling from CCSD every year. All full time students pay a fee that supports these and other wellbeing services, and part-time students can also elect to pay this fee for care. CCSD is on campus and abides by the laws of confidentiality that all licensed mental health providers follow.
Our short-term treatment model helps provide care to more students, especially those in crisis. The length of short-term treatment varies by the needs of the student as determined by our clinical staff. Most students are seen between 4-6 sessions, though some are seen as many as 8 sessions in a year. CCSD’s service model could be a good fit for your needs if you are interested in short term therapy, group discussions, or the development of specific skills. Even students attending UD remotely from outside of Delaware can contact CCSD for a remote consultation and help connecting with resources in their home state.
Call or Text to Connect
302-831-2141 is available during business hours, 8:30-4:30 M-F, and answered by staff who conduct triage to help callers determine the services that are right for their needs.
CCSD is staffed by more than a dozen licensed psychologists as well as psychiatric specialists, a licensed professional counselor, and several full time trainees who are completing their doctoral work. Staff are all specialists in mental health problems and developmental issues particular to emerging adulthood. CCSD staff also have numerous additional specialties.
Crisis Care is Available 24/7/365
Crisis support is also accessible by calling 302-831-2141 Monday through Friday 1-4 p.m., or by calling the UD Helpline at 302-831-1001 or texting UDTEXT or STEVE to the Crisis Text Line at 741741. The Helpline and Text Line operate 24 hours a day. In an emergency, always call 911.
A range of services is available. To get started with one of these services, call 302-831-2141. The counseling website also contains a variety of resources that can be accessed at any time. Specific offerings for the upcoming semester can be found on our Services page. Most callers are offered a triage appointment to help determine next steps. Here are some questions to ask yourself about when to seek specific services:
Want to meet with a clinician to determine next steps?
Heard about one of our Groups and want to learn more or find out how to get involved?
Are you already being seen for therapy at CCSD and interested in psychiatric treatment?
Have a question about your situation? Worried about a friend and need some answers or ideas?
Want help finding an off-campus mental health provider or specialist?
Are you finding it hard to calm yourself down or focus on anything?
Myth vs. Fact
I’ve heard that CCSD only sees students for 3 individual sessions per year with a maximum of 10 during four undergraduate years.
Fact: CCSD operates on a short-term treatment model.
While most students who seek counseling at university counseling centers typically finish treatment in 4-5 sessions, we know that some benefit from more meetings. We are happy, in these cases, to be able to offer up to 8 sessions each year. Session limits allow us to serve more students within our current level of staffing. Without limits, fewer students would be able to access our services.
CCSD must have implemented session limits recently, because I’ve never heard of this before and other universities don’t operate this way.
Fact: This model is shared by most university counseling centers.
Short term treatment with session limits became the most common model for University Counseling Centers in the late 1990s and has been CCSD’s model since the early 2000s. Rising demand for counseling services began to overmatch counseling center resources at this time. In the years since, many UCCs have begun to limit sessions to 6 or 8 per academic year; CCSD remains committed to offering up to 8 per academic year. While we know that most students finish treatment in 4-5 sessions, we are also aware that some need more and this provides our clinicians and clients more time to work through the changes they need.
Students who want to be seen for additional sessions have to pay a fee or use their insurance.
Fact: CCSD services are supported entirely by the University of Delaware’s Student Wellbeing Fee.
All students enrolled full-time pay the Student Wellbeing Fee. Part time students can also elect to pay this fee. There are no additional fees for students to use CCSD services. Students who are enrolled for the following semester but not for the summer or winter session are able to pay the Wellbeing Fee during the winter or
summer session and access services from CCSD, Student Health, and Student Wellness and Health Promotion.
CCSD only counsels a small number of students and refers everyone else off-campus.
Fact: CCSD sees about 2,000 UD students each year.
Referrals are part of our service. We complete about 10,000 individual counseling sessions each academic year and refer about 15% of the students we meet for off-campus services. Some students come to us requesting off-campus treatment, and some are referred for additional treatment after completing a round of treatment with us. CCSD clinicians are trained to assess student need and make professional recommendations about the best treatment for specific concerns. Sometimes longer-term treatment is the best option for a good outcome.
CCSD only serves full time undergraduate students.
Fact: CCSD's clients include full and part time, graduate and undergraduate students.
At UD, about 16% of students are graduate students. About 15% of our clients are graduate students. Each year we offer group therapy and outreaches directed towards graduate students. Our clinicians are highly trained
to work with issues of emerging adulthood and with students of all ages.
CCSD sends anyone who has thoughts about suicide to the hospital.
Fact: For young adults, thoughts about death and even suicide are not uncommon.
Our clinicians’ expertise includes assisting students who are unable to keep themselves safe or who are an imminent threat to themselves or others. While at least 10% of our clientele report having these thoughts, the vast majority of our clients are not sent for a hospital evaluation. Around 1-2% of the students with whom we work voluntarily agree to an evaluation for a more intensive level of care. Sometimes this is a turning point in their wellbeing that helps them connect to the appropriate level of care and begin to get better. Our focus in treatment is always the best possible outcome for a student and helping them stay safe.
Off-campus care may be the best fit. If you feel your needs are treated best through longer term or ongoing care with a specific therapist, off-campus care may be the best fit. Our referral coordinator can save you hours of time and frustration, and help you connect with a provider that meets your personal and insurance needs. Off-campus referral may also be a good fit if you are concerned about encountering others you know while visiting CCSD, though we encourage you to consider that using mental health services is as normal and as necessary as using physical health services.
Our main line, 302-831-2141, is staffed from 8:30 a.m. to 4:30 p.m. on weekdays, Monday through Friday. The UD Helpline at 302-831-1001 is also available 24 hours a day for any student who feels anxious, overwhelmed, or otherwise in need of someone to talk to.
Send the message UDTEXT to the number 741741 to connect with our Crisis Text Line, which is anonymous and also available 24 hours a day. You can also send STEVE to connect with a professional who specializes in supporting students of color.
Browse our website for more information and resources, and check out this brief overview from Dr. Nwordu.
Get Referral Coordination
Call 302-831-2141 to request a meeting with Allison, featured in this intro to her services: