FREQUENTLY ASKED QUESTIONS

GENERAL FAQ’S

Who is eligible to participate in EHW Programs?

Employees, retirees, and their spouses are eligible to participate in our programs and services. Graduate and undergraduate students are not eligible to participate. Dependents are unable to participate in Employee Health and Wellbeing programs, but may use the facilities within Carpenter Sports Building, as long as a parent is present. Please review the Recreation Services Policies & Procedures Manual for more information.

What are Wellness Dollars?

Wellness Dollars are virtual dollars that you can spend on health and wellbeing programs. Full-time employees and retirees receiving benefits will get 75 Wellness Dollars per fiscal year. Employees working part-time and receiving benefits will get 38 Wellness Dollars per fiscal year.

How do I spend my Wellness Dollars? Wellness Dollars can be used for Employee Health & Wellbeing programs and services. They are not real dollars and cannot be spent on items external to the University. Throughout the year, you will be able to use them for University-wide health challenges, health screenings, nutrition programs, personal training, fitness assessments, fitness classes, lockers and more. When you visit the program registration site, you will be able to use your Wellness Dollars. The system is set up to pull from your Wellness Dollar bank first. If you deplete your Wellness Dollars, you can pay out of pocket. If you do not use all of your Wellness Dollars by June 30, you lose them. You cannot roll them into the next year’s bank. Each July 1, you will start fresh with 75 Wellness Dollars.

Who can use Wellness Dollars? You are the only one who can use your Wellness Dollars for programs and services. Although your spouse is able to participate in our programs, they cannot access your Wellness Dollar account. Spouses will pay the equivalent cost out of pocket. Wellness Dollars are non-transferable, which means you cannot give them to a co-worker if you are not planning to use them. Miscellaneous wage employees do not receive Wellness Dollars, however they can participate in Employee Health and Wellness programs by paying the equivalent out of pocket fee.

What other services do I have access to?

Recreation Services

Aside from the Employee Health & Wellbeing services offered, you are eligible to take the Recreation Services fitness classes or participate in their personal training program. Additionally, you have access to all of the facilities within the building. Please note that there may be times that facilities are reserved for classes or other events and may be unavailable to the public. Feel free to call the CSB front desk (831-8600) if you have any questions about facility use/reservation.

Lockers & Laundry Service

There are two locker rooms within Carpenter Sports Building. To rent a locker in the employee locker room, there is a small fee of $75 per year. Lockers are available for rent for the fiscal year starting in July. If you do not wish to purchase a locker in the employee locker room, there are general locker rooms for you to use. The CSB front desk can provide you with a lock for daily use. There is no fee associated with using the general locker room. You also have access to laundry service, for a fee of $60 per year. Laundry service includes daily washing & machine drying of your items in a mesh bag (provided), and a towel. Clean laundry is returned to a passcode-protected room on the main level. Lockers and laundry service can be rented online or in person at the cashier’s desk in the CSB.

Where is Employee Health & Wellbeing located?

Our Office

We are located in the Carpenter Sports Building, affectionately known as the Little Bob. You can access the CSB from North College Avenue or from Main Street.

Our program office is room 124, right across from the pool.

The Employee Fitness Center is just past our office, located in room 127 (between the 2 large gyms). Accessing the CSB In order to enter the CSB, you will need a valid University ID. When you enter through the main doors, simply swipe or tap your ID at the turnstiles for access to the building. Once in, you have access to all facilities within the CSB, provided there is not a scheduled event in a specific area.

FITNESS SERVICES

How do I purchase a personal training package/fitness assessment/know your numbers screening?

Due to COVID-19, we are currently not offering in-person fitness services at this time. If you are interested in purchasing sessions when we return on campus at a later date, please complete the Fitness Services Request Form here. We will send you an email regarding these sessions at a later time. Thank you!

How do I schedule an appointment?

Due to COVID-19, we are currently not offering in-person fitness services at this time. If you are interested in purchasing sessions when we return on campus at a later date, please complete the Fitness Services Request Form here. We will send you an email regarding these sessions at a later time. Thank you!

What if I need to cancel an appointment?

Please contact wellbeing@udel.edu or call 302-831-8388 to cancel your appointment with 24 hours or more in advance to reschedule. No shows will not be rescheduled or reimbursed.

FITNESS CLASSES

Class Descriptions
  • BARRE: A hybrid workout class – combining ballet-inspired moves with elements of Pilates, dance, yoga and strength training. Focusing on high repetitions of small range movements, this class will strengthen and tone the full body with and without light pound weights. Optional Equipment: Light pound dumbbells (or water bottles), Mat.
  • BODYCOMBAT: A high-energy martial arts-inspired workout that is non-contact. Punch and kick your way to fitness and burn hundreds of calories in a class. No experience needed. No equipment necessary. Learn moves from Karate, Taekwondo, Boxing, Muay Thai, Capoeira and Kung Fu. Optional Equipment: Mat.
  • BODYPUMP: This barbell class brought to you by the LES MILLS™ team will strengthen your entire body and challenge all of your major muscle groups in a full body workout by using weight room exercises like squats, presses, lifts, and curls. Great music, motivating instructors, and your choice of weight will inspire you to achieve the results you came for. Equipment: barbell or dumbbells, mat, bench/floor.
  • BODYWEIGHT BOOTCAMP: A 30-minute high-intensity interval training (HIIT) workout that improves cardiovascular fitness, increases speed, and maximizes calorie burn. This workout uses a variety of body weight exercises and provides the challenge and intensity you need to get results fast. Optional Equipment: mat.
  • CARDIO STRENGTH: Increase your cardio endurance by increasing and lowering your heart rate with and without extra resistance. Not only will you work your heart, but you will also get your muscles burning to build strength! Optional Equipment: dumbbells/ body bar/ resistance bands/ or household items, Mat. Please note equipment may vary per workout.
  • FAMILY YOGA: The activities of this class are for children and parents to do together. Family Yoga helps children and parents: become stronger, more flexible, develop coordination, balance, and motor skills. Relaxation techniques, deeper focus, and concentration will be experienced by all and aid with becoming more grounded and peaceful together. All are welcome to Family Yoga!
  • GRIT CARDIO: A 30-minute high-intensity interval training (HIIT) workout that improves cardiovascular fitness, increases speed, and maximizes calorie burn. This workout uses a variety of body weight exercises and provides the challenge and intensity you need to get results fast. Optional Equipment: mat.
  • MORNING MEDITATION: Start your mornings by getting focused and centered through meditation. Learn new techniques and expand your emotional agility through any of these 15 minute meditation sessions. On Fridays, expect to experiment and expand your meditation horizons by participating in a session that feature singing bowls, guided meditations, mantras, or chanting.
  • PILATES TONE: A strengthening and lengthening form of exercise that focuses on movements that emphasize building strong abdominals and lower back to enhance strength, muscular symmetry, alignment, flexibility, grace and coordination. Optional Equipment: mat, light weight dumbbells 1-3lbs (or water bottles/soup cans)
  • RECESS: Through the art of play, this fun kids fitness class includes circuit training and games to develop skills to increase strength, balance, and cardio all while at home. Equipment may vary per class.
  • STRETCH & MOBILITY: A class is ideal for anyone looking to improve their posture, proper body alignment, better movement, and flexibility. That means it helps your body moves in a way that is smart, efficient, and with less risk of injury. Optional Equipment: mat
  • TAI CHI: Perform a flowing sequence of martial arts moves designed to help improve balance, coordination, and overall health and wellbeing. All beginners welcome. No equipment necessary.
  • WORKPLACE WIND-DOWN: de-stress and unwind after the workday on Tuesdays and Thursdays through meditation. Practice mindfulness to train attention and awareness and achieve a mentally clear and emotionally calm and stable state through any of these 15-minute sessions.
  • YOGA BREAK: Reset your mind and body in less than 30 minutes with a sequence that features rejuvenating side bends, heart-openers, and twists. Focus on connecting the breath to movement as you build strength and stability in the lower body, upper body, and core. Equipment: mat and blocks.
  • YOGA: Connect the breath to movement as you flow through multiple postures to lengthen and strengthen the muscles of the body. Optional Equipment: mat and blocks.
  • ZUMBA: A fitness program that combines Latin and international music with dance moves. Zumba routines incorporate interval training — alternating fast and slow rhythms — to help improve cardiovascular fitness. For future viewing purposes, instructors will be recording all classes. No equipment necessary.
  • ZUMBA TONING: When it comes to body sculpting, Zumba® Toning raises the bar (or rather, the toning stick). It combines targeted body-sculpting exercises and high-energy cardio work with Latin-infused Zumba® moves to create a calorie-torching, strength-training dance fitness-party. Optional Equipment: 1-2.5lb dumbbells (or 2 full 16 oz. water bottles or soup cans)
How do I register for a fitness class?
  • Log in” on the Registration Portal with your CAS credentials
  • Select “Employee Wellbeing Fitness Classes” or “Employee Wellbeing Programs
  • Scroll down list and select on the specific program you are wanting to attend.
  • Select “Register“, “Accept” waiver if applicable, and “Checkout” to complete registration.

Review more program registration information here.

Please note: For fitness classes, registration opens 24 hours before the start of class and closes 5 minute after the start of class. Guests must join within the check-in period of 15 minutes before class and 10 minutes after the class has started. For safety reasons, we cannot let participants into classes later than 10 minutes after the designated start time.

How do I join a virtual class or program after registration?
  • Log in” to the Registration Portal with your CAS credentials within 15 minutes prior to program start time.
  • Click on the bell icon to view your notifications in the upper right hand corner of your screen.
  • Click on “JOIN SESSION.
  • For further guidance, please watch instructional video
How do I cancel a class?

If guests are unable to attend the program any longer, guests must cancel their registration through the Registration Portal.

  • Click on your username at the top right of the Registration Portal home page
  • Click “Profile” from the dropdown
  • Click “Programs” from the list on the left of the page
  • Click on the icon of the 3 stacked dots for the class reservation you no longer want to attend
  • Click “Cancel Registration

View more program registration information here.

How do I purchase an All-Access Membership?

If wellness dollars are available, please fill out this form and you will receive confirmation when the membership is added to your account.

If no wellness dollars are available, please visit the Carpenter Sports Building Cashier to purchase the membership for $75 via cash, credit, or check.

How can I give feedback about classes, instructors or schedule?

Fill out our Fitness Feedback Form – here

EMPLOYEE HEALTH & WELLBEING

CONTACT

Carpenter Sports Building

26 N College Ave Room 125, Newark DE 19716
P: (302) 831-8388 wellbeing@udel.edu

Hours

Monday-Thursday: 5 a.m. – 11 p.m.
Friday: 5 a.m. – 9 p.m.
Sat-Sun: 10 a.m. – 9 p.m.