Travel Safety
Traveling on behalf of the University of Delaware (UD) is exciting for so many reasons, some of which include exposure to new locations, cultures, education and much more. When you are traveling in unfamiliar places and the unexpected arises, you need to have the resources to turn to for immediate support. It is highly encouraged that you review the text below and register with UD travel partners so that in the event of an emergency while traveling you can access the support needed to mitigate a crisis and return home safely.
Security and Travel Risk Support: Crisis24
The University of Delaware is partnered with Crisis24 to provide comprehensive security and travel risk support, helping our travelers respond quickly and efficiently to crisis during travel. Crisis24 provides travel risk information and services to facilitate both domestic and international travel by all UD authorized travelers. This partnership will provide safety and security intelligence prior to travel departure and alerts of emerging risks for the duration of your trip, in addition to granting the ability for 2-way communication in the event of an emergency via their mobile app. Should a situation arise that warrants evacuation of the area from where you have traveled, Crisis24will also provide extraction services.
For Faculty and Staff: In order for your travel to be populated in Crisis24 Horizon’s GlobalRiskManager platform, you will need to register manually with Crisis24 to complete the registration process. Visit https://crisis24horizon.com and use your University associated email to create an account. Additional customer service is available from Crisis24 at support@crisis24.com.
For Students and Faculty Traveling with the Center for Global Programs and Services: Your travel will be uploaded to the platform by the Center for Global Programs and Services prior to your departure; this applies to World Scholars, Study Abroad and Domestic Study Programs only. Once uploaded, you will receive a welcome email with additional information.
For Students Traveling for UD Affiliated Travel outside of Center for Global Programs and Services: In order for your travel to be populated in Crisis24’s GlobalRiskManager platform, you will need to register manually with Crisis24 to complete the registration process. Visit https://crisis24horizon.com and use your University associated email to create an account. Additional customer service is available from Crisis24 at support@crisis24.com.
All UD travelers are encouraged to visit the GlobalRiskManager https://crisis24horizon.com or download their mobile app and use your UD credentials to login and gain access to an array of safety and security information prior to and during your trip. Crisis24 will communicate emerging risks and concerns in your destination vicinity through email and mobile app push notifications.
International Medical Insurance Coverage: GeoBlue
GeoBlue provides our campus community with international medical insurance coverage. With more than 20 years’ experience simplifying the international healthcare experience for students, faculty and staff, GeoBlue, a BlueCross BlueShield Company, has a significant provider network in over 190 countries, and all major cities, as well as many remote regions, representing over 120 medical specialties. Support for services is available 24/7, by phone, web, or mobile app. International medical coverage through GeoBlue is provided to our campus community for UD sanctioned travel experiences.
In order to access GeoBlue resources, you will need to register with GeoBlue; to register, click here. In order to register, you will need a group access code. The code is found in the Blanket Member Guide and/or Insurance ID Card, reference below.
Students and Faculty participating in Center for Global Programs and Services Travel will automatically be enrolled in GeoBlue by theCenter for Global Programs and Services. Once registered, travelers can access resources by clicking onto GeoBlue Resources.
All UD travelers are encouraged to visit GeoBlue’s website or download their mobile app to register. You will need the Group Access Code that can be found on the Quick Member Guide linked above.
Once registered, you will have access to the Insurance ID card, their provider network in the locale to which you are traveling, can make appointments in advance of arrival and much more.
Other GeoBlue Resources:
Blanket Member Guide (includes coverages and exclusions)
Travel Updates
To access information concerning recent conditions and updated travel related concerns (i.e. outbreaks, high profile unrest), as issued by our Travel Duty of Care partners, click on the respective links below:
Crisis24: https://crisis24horizon.com
Please refer to the U.S. State Department Travel Advisories for guidance on international travel.