The folks in UD’s Development Office report receiving a phone call that could be a variation on the phone support scam we mentioned last month.

I just received a telephone call from a man who claimed to be “Tom Collins,” with UD Business Solutions. He said his boss asked him to call me to get the serial number from my laser deskjet printer. I looked at the caller ID and it showed “PRIVATE NUMBER”, so I asked him if he was a UD employee. When he replied “yes,” I asked for his boss’s name and phone number saying that I would call him back. He then hung up on me.

This employee recognized that this phone conversation could have been the beginning of a scam support call. She knew not to give out serial numbers or confidential information to an unknown caller. Nice move asking for the phone number to call back!