Welcome to Tech at UD! 

Students, this is your one-stop resource for your technology needs during your time at the University of Delaware. This site will guide you through using and getting help with password resets, eduroam, devices, online learning tools and more. 

Tech Checklist

Use our Tech Checklist to make sure you’re up-to-speed on the following tech tips and requirements.

☐ Buy/bring a computer (see UD’s recommended computer specs)
☐ Install software on your device
 ☐ Office 365 for Education (FREE) 
 ☐ Anti-virus software. Free options: Windows Defender / Avast for MacOS (read our Anti-Virus Policy)
 ☐ Zoom 5.0 (learn more about Zoom)
 ☐ Alternative browser (Firefox, Chrome)
 ☐ Other software as needed through UDeploy 
☐ Get organized
 ☐ Backup your files (Google Drive, Google Filestream, OneDrive)
 ☐ Add to your browser bookmarks
  ☐ IT Status Twitter feed (know when internet and other services are down)
  ☐ This site!
  ☐ My UD Settings (for password resets and 2FA settings)
  ☐ Connecting to the UD network
  ☐ UD IT Support Center
☐ Check your UD email with Gmail
☐ Review available Tools & Resources
☐ Items to have
    ☐ Headset with mic — USB or Bluetooth noise isolating or active noise cancelling headphones with a boom microphone
    ☐ Webcam — your computer needs a decent processor (CPU) – Intel Core i5 or better, to run your webcam (and Zoom) well. For webcams we recommend USB models with at least 720p resolution


Coming to Campus? 

☐ Decide what devices to bring (see how to connect wireless devices to our network: eduroam)
 ☐ UD printing vs BYO printer
 ☐ Gaming consoles
 ☐ TVs (also, see our cable TV lineup)
☐ Other stuff to bring
 ☐ Webcam (if not built into in your device)
 ☐ Quality headphones with a built in microphone
 ☐ Cables for your devices (ethernet, HDMI, etc.)
 ☐ Chargers
Download your eduroam certificate from off-campus


Learning Remotely this Fall? 

Too many tech terms?

Visit the Tech Terms to Know page for a quick rundown of terms like Shibboleth, CAS, 2FA, and ONEcard.

Tech Tools & Resources

Information Technologies seeks to provide you and your instructors with the tools and resources necessary to support your learning and success while enrolled as a student at UD.

Visit our Tools & Resources page to see a list of the major instructional tools and resources used at UD–such as Canvas, Zoom, and G Suite. You’ll also find information on how and where to get help when you need it, whether creating accounts, downloading and installing software, or anything else tech-related! 

Looking for info about your ONEcard? 

Visit the ONEcard page to find out what your official UD identification card is used for and how to receive it. 

How do I…?

Reset my password? Go to My UD Settings.

Update my 2FA settings? Go to My UD Settings.

Update my MFA settings? Go to www.office.com and log in with your UD credentials.

Download software? Visit UDeploy.

Update my notification settings in Canvas? Visit this Canvas help page.

Get a new ONEcard? (Coming soon)

Update my contact information (in UDSIS)? (coming soon)

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