302-831-2226 studenthealth@udel.edu

Prepare for your Appointment

Prior to all appointments, log into your UD Health Portal and complete the following.

  • Submit all required pre-appointment questionnaires (if applicable) in the Forms section.
  • Ensure the information in your Health History and Profile sections (including emergency contact and local address) is up-to-date.
  • Ensure your medical insurance card and prescription insurance card are uploaded via the Insurance Card section to minimize out-of-pocket costs for services not covered under the Wellbeing Fee.

To cancel an appointment:

  • Log into your UD Health Portal.
  • Click the Appointment section on the left side of the page.
  • Find the appointment you wish to cancel and choose “Cancel this appointment.”

To reschedule an appointment, please call 302-831-2226.

EMERGENCIES &
AFTER-HOURS CARE

Medical Emergencies
911

Carenet (24-hour nurse line)
800-681-3957

Christiana Care Health System
302-733-1000

UD Helpline (Urgent Mental Health and Sexual Offense Support) 24/7/365
302-831-1001

Mental Health Crisis Text Line
741741 (Send ‘UDTEXT’ or ‘STEVE’)

TimelyCare
24/7 virtual mental health support

After-Hours Care Map

FOR IN-PERSON APPOINTMENTS

  • Our address is 282 The Green (Laurel Hall).
  • Please arrive 15 minutes prior to your appointment time.
  • Masks are required in our facility.
  • Please bring:
    • UD ID card
    • Medical insurance and prescription insurance cards
    • Any relevant documentation (lab results, hospital discharge paperwork, urgent care paperwork, etc.)

FOR TELEHEALTH APPOINTMENTS