302-831-2226

Emergencies and After-Hours Care

Medical Emergencies
911

Christiana Care Health System
302-733-1000

Newark Urgent Care
302-738-4300

Aetna After-Hours Medical Advice
800-681-3957

Other Options for 24/7 Care and Pharmacies


Be sure to tell your provider if you suspect or know that you are COVID-19 positive so that appropriate precautions can be taken.

Welcome

Student Health Services (SHS) is located in Laurel Hall, a freestanding ambulatory care center on the main campus south Green area at the intersection of South College Avenue and East Park Place. This well-equipped facility provides medical treatment and office consultation space for a variety of outpatient services. Student Health also supports University student-athletes through a sports medicine clinic located in the Bob Carpenter Center.

Student Health is open by appointment Monday through Friday, 8:30 a.m. to 5 p.m. Call 302-831-2226 to schedule an appointment, or read on to learn more about available services. Fill out your telehealth consent form within the Secure Student Health Portal now, in case a telehealth appointment is most appropriate for your care. Students with in-person appointments will need to show proof of being cleared to access campus facilities on the day of entry through your completed COVID-19 Daily Health Screening.

Drug and Alcohol Amnesty: The University of Delaware prioritizes student safety over sanctions, and encourages students to seek help immediately if they or a peer are in need of medical attention while under the influence of drugs or alcohol. All students involved in an active call for help are eligible for exemption from related conduct sanctions. Learn more about amnesty protocol.

Students On Campus

Residence hall students and those using campus facilities are strongly encouraged to obtain a COVID-19 test and the result within 72 hours before returning to campus. If you have test results available, please submit them by logging into the Secure Student Health Portal and selecting Medical Clearances, then the Update button next to COVID-19. If you had COVID-19 within the previous 90 days and have recovered, you do not need to be tested, but please submit your previous positive test result.

Starting Feb. 15, these students must also complete weekly UD surveillance testing as directed via email. All residence hall students and a random sampling of other face to face students will be selected for testing. You will need to bring your UD ID and the results of your COVID-19 Daily Health Screening to show proof of clearance to enter facilities on the date of entry.

Why can’t the weekly testing be completed off-campus?
In order for us to continue scaling up in-person operations, it is vital that students, faculty and staff use the UD campus surveillance testing sites when requested: Clayton Hall and Harker ISE Lab. These PCR tests, which are CLIA certified and approved through the Delaware Division of Public Health, are optimized for your use and provide rapid and reliable results that expedite your approval to be on campus. While your personal results remain confidential, overall participation data is crucial to the continued health and safety of our community.

I have an accommodation to complete the weekly testing requirement at a non-UD site. How do I include that result in my record?
Log into the Secure Student Health Portal and select Medical Clearances, then the Update button next to COVID-19.

Are there any exceptions to the weekly testing requirement?
Students who have tested positive for COVID-19 in the past 90 days, are currently in isolation due to a COVID-19 diagnosis, or are symptomatic should NOT use surveillance testing. Those with symptoms should call Student Health at 302-831-2226. Report a test result by logging into the Secure Student Health Portal and selecting Medical Clearances, then the Update button next to COVID-19.

I recently tested positive for COVID-19. What should I do?

Submit your test result by logging into the Secure Student Health Portal and selecting Medical Clearances, then the Update button next to COVID-19.

Any student who tests positive for COVID-19, regardless of location, should also complete the COVID Positive Contact Form and will be contacted by Student Health. If your test was completed off campus, call Student Health at 302-831-2226 for guidance on next steps which may include information about campus resources, how to evaluate the severity of your symptoms, daily electronic wellness checks, assistance connecting with a medical provider and finalizing isolation protocols, and clearance documentation for returning to daily life.

I have COVID-like symptoms. What should I do?

If you are a student in the Newark area and experiencing any COVID-like symptom (such as fever, cough, shortness of breath, loss of taste or smell, sore throat, congestion, nausea, vomiting or diarrhea), call Student Health at 302-831-2226. A triage nurse will return your call and guide you through next steps. In many cases, on-site testing is available to symptomatic students directly through Student Health. Please do not use UD surveillance testing if you have any symptoms of illness.

The State of Delaware also offers several community testing sites, including at Laird and STAR campuses. Students in the USA but outside of Delaware can find a testing location in your state here.

Medical advice is available to all students outside of Student Health business hours (8:30 a.m. to 5 p.m. on weekdays) on the Aetna line at 800-681-3957. More information about emergency and after-hours care can be found at the top of this site. If you are experiencing serious symptoms such as shortness of breath, dizziness or chest pain, call 911 and be sure to tell the dispatcher if you suspect or know that you are COVID positive.

One of my contacts has tested positive for COVID-19. What should I do?

  • COVID-19 is contagious to close contacts. A close contact is someone who was within 6 feet of you for 15 minutes or more (consecutive or combined in 24 hours), as well as people that you shared drinks/utensils with, hugged, or kissed.
  • If you qualify as a “close contact,” please quarantine immediately.
  • You will need to quarantine for 14 days after your last interaction with the COVID-19 positive individual in order to monitor for symptoms and obtain testing. Quarantine means not interacting with others outside your household, not going to work, class, the gym, parties, gatherings, going out to eat, etc. 
  • Monitor for symptoms every day (fever, chills, body aches, headache, sore throat, cough, congestion, shortness of breath, loss of taste or smell, nausea/vomiting, diarrhea) and call Student Health at 302-831-2226 for next steps if any symptoms develop.
  • If you do NOT develop any symptoms – please arrange a COVID-19 Test 5-8 days after your exposure. The state of Delaware offers several community testing sites, including at Laird and STAR campuses. Students in the USA but outside of Delaware can find a testing location in your state here.
  • Call Residence Life and Housing at 302-463-3928 if you are unable to quarantine in your current residence.

I don't have symptoms and want/need to get tested. What should I do?

UD surveillance testing is available by invitation and appointment only. Beginning Feb. 8, this testing will operate Monday through Thursday from 9 a.m. to 1 p.m. at Harker ISE Lab and 10 a.m. to 2 p.m. at Clayton Hall. Individuals on campus for any purpose, including to complete a surveillance test, must bring UD ID as well as the results of their COVID-19 Daily Health Screening to show proof of clearance to enter facilities on that date. For more testing details, visit udel.edu/coronavirus.

The state of Delaware offers community testing sites, including at Laird and STAR campuses. Students in the USA but outside of Delaware can find a testing location in your state here.

Required Forms for New Students

All incoming students are required to submit two completed forms: the Immunization Record and Medical History Form. Beginning spring 2021, both forms can be completed and submitted electronically. Failure to complete either form will result in a hold preventing class registration for future semesters.

Prepare for your visit

Please bring your University of Delaware ID card with you for your visits to SHS, as well as medical insurance and prescription plan cards if available.

Emergencies and After-Hours Care

Medical Emergencies
911

Christiana Care Health System
302-733-1000

Newark Urgent Care
302-738-4300

Aetna After-Hours Medical Advice
800-681-3957

Other Options for 24/7 Care and Pharmacies


Be sure to tell your provider if you suspect or know that you are COVID-19 positive so that appropriate precautions can be taken.