• To contact an SOS Victim Advocate, call the UD Helpline 24/7/365 at 302-831-1001 and press 1. The clinician will check to make sure you are safe, then take a first name & phone number and have an Advocate call you back within 10 minutes.

Confidentiality

Confidentiality

S.O.S. services are confidential. To the degree that the caller wishes, he or she may also remain anonymous. In some situations, we will maintain confidentiality but anonymity will not be possible.  Examples:
  • If the caller would like the Advocate to arrange a ride to Christiana Hospital with Public Safety, the riders’ full names will have to be provided (although not the reason for transport).
  • If the caller needs to utilize Emergency Housing, the Advocate will need to provide the caller’s name to the Residence Life staff in order to make these arrangements.
In order to meet federal reporting requirements, S.O.S. bears notification responsibilities:
Clery Act: Victim Advocates are considered “Campus Security Authorities” according to the Clery Act.  Therefore, S.O.S. is required to notify UD’s Clery Compliance Officer of call statistics regarding certain personal crimes disclosed to us, when they involve members of the UD community and/or occur on or near UD property. Statistics related to incidents are included in the Clery Annual Report. Callers’ names & identifying information are NOT shared.
If a caller would like their name to be provided to the Title IX Coordinator because they wish to pursue sexual misconduct charges against the person who harmed them, they may waive their right to confidentiality and the advocate can submit a report to the Title IX Coordinator.

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