Firefox upgrade prevents pages from being displayed in Sakai

Published on: Author: Mathieu Plourde

Some clients have reported that the most recent Firefox upgrade (version 23) prevents pages from loading using the Web Content, Home, or Syllabus tools. [1] Links that used to work now show a blank page. See screenshot below.

Screenshot of the missing content.

This issue affects students and faculty members alike. If you need to access the content right away, here is the quick workaround.

1. Click the shield next to the URL in the browser bar.

Step 1: Click the shield

2. Open the drop-down menu and select Disable Protection on This Page.

Select Disable Protection on This Page.

3. The page will reload and display the content.

Content displayed properly.

IT Academic Technology Services staff can help faculty find other workarounds that will bypass this security setting altogether, so do not hesitate to contact the IT Support Center to set an appointment. Upcoming blog posts will describe some of these workarounds in more detail.


[1] More information on this Firefox security feature is available on Tanvi’s Blog at Mozilla.