Policies and Procedures

The MSCC will begin accepting appointments for the Fall Semester on September 2, 2014. We are closed on University holidays and on weekends.

Appointments                                                                                           

Each student, who must be a multilingual student enrolled in English 110, is permitted 2 tutoring appointments per week.

Appointments begin promptly on the hour. Please log into your UD Google Apps account at least 5 minutes before the hour to be ready to receive a call from your MSCC tutor. To view the required set up procedures, see http://xxx.

If a student does NOT arrive by 10 minutes after the hour, that appointment WILL be marked as a no-show and may be given to another student.

If there are no appointments available at the time you would like, you may sign up for the waiting list. As soon as there is a cancellation, all students on the waiting list will receive a notification by email or text. In this e-mail, you will be informed of the time and date of the appointment time that is available.

If you know you will miss an appointment, please cancel your appointment before the hour begins. Otherwise, you will be reported as a missed appointment. If you have more than two missed appointments per semester, you will not be able to make appointments with the MSCC again until the next semester or session.

Evaluations

After each appointment with the MSCC, you are encouraged to fill out an online evaluation of your experience with the MSCC and your tutor. Please visit https://sites.udel.edu/mscc and select “Student Evaluation Form” under the students tab.

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