Today, Monday, October 16, there is a problem with external, incoming phone calls to UD offices when those incoming calls are processed with an automated attendant. If you answer your UD phone and do not hear a caller, ask the caller (whom you cannot hear) to press any number key on their phone’s keypad to activate their end of the call.

Our telephone vendor, WindStream, is working with us to resolve this problem as soon as possible.

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