DMRC Mission Statement

To serve the state of Delaware by establishing, implementing, and sustaining’s units of medical and non-medical volunteers to strengthen the public health infrastructure, improve emergency preparedness response, and increase community resilience in Delaware.

Required Trainings

All MRC volunteers must complete an on-line DMRC Orientation to the program and certain other required training. News & Features lists upcoming volunteer events, and for a complete list of this quarter’s activities, including DMRC trainings, exercises and events, be sure to monitor DMRC Calendar of Events!

Suggested Trainings

  • Shelter Tech Training
    A newly developed training designed to help prepare non-medical volunteers to support nurses and general functions of a shelter nurse station. Shelter Tech training is a 2-part opportunity, with the first part offered online. Shelter Tech Prerequisite Training is an online training that must be viewed prior to attending the “hands-on” Shelter Tech training. A worksheet/study guide is available to print and utilize for notes during the on-line viewing. Upon completion of the video please click onto the link for the Shelter Tech Prerequisite Completion Survey and answer all questions. Please print your certificate of completion for your records and bring a copy to the “hands-on” training.


  • CERT 2-DAY
    • Volunteers will be notified of training opportunities when available, classes can also be found here or here.
    • Will provide in class setting for DMRC, once yearly per county. Volunteers will be notified of additional opportunities when available.
  • Psychological First Aid – Training provided in a class room setting. (Required for DE-BEST volunteers, See calendar for currently scheduled trainings.)

Quarterly Meetings/Trainings

Quarterly Meeting/Trainings will be held in each county. Training topics will be disaster preparedness and public health related. Continuing Education Credits will be available.

See the calendar for currently scheduled trainings.

For additional trainings visit DE TRAIN.

Note:  Please update your SERVDE profile with trainings taken on-line or outside of DMRC organized classes. We will update your profile for you, please send a copy of the class certificate. You can email, fax (302) 831-7618, or send us a copy via mail: DMRC, 25 North College Ave, McDowell Hall Rm 336, Newark DE 19716

DMRC Training Descriptions

Packing Your “Digital Go-Bag:” Essential Disaster Health Information on Your Mobile Device 

Presenter – Michelle Burda, MLS, Network & Advocacy Coordinator, NN/LM MAR

Michelle is a trainer for the National Library of Medicine (NLM) on their disaster health information resources and has been a presenter at the annual Pennsylvania EMS conference.
Summary – There are many mobile resources and apps available to assist responders, public health professionals and others in the disaster and preparedness workforce with information needs before and during emergencies and disasters. However, loading these resources on a mobile device just prior to or during a disaster may be too late. Finding and evaluating the best tools and resources takes time, as does learning how to use them effectively and quickly. Just as a responder has a go-bag packed with clothes, flashlight, tools, snacks, etc. ready to go in a disaster, one’s mobile device should also be “packed” with apps and information before an event.
The Disaster and Information Management Research Center (DIMRC), a special services division of NLM, has developed a suite of widely used resources for mobile devices such as WISER (Wireless Information System for Emergency Responders) and has evaluated and made accessible on their website many other mobile apps and other information resources that are useful in emergency and disaster situations. In this class, we will identify and discuss key resources that responders and disaster/emergency preparedness professionals should load on their mobile devices* as part of their personal and professional preparedness strategy.

AED/CPR Training

Heartsaver®  CPR /AED – for anyone with limited or no medical training – this course will teach Adult CPR and AED use, as well as how to relieve choking on an adult and, Child CPR and AED use and infant CPR, including child and infant choking.

Basic Life Support (BLS) for Healthcare Providers – CPR/AED for the Healthcare Professionals – In this course, healthcare professionals learn to recognize several life-threatening emergencies, provide CPR to victims of all ages, use an AED, and relieve choking in a safe, timely and effective manner.

The courses are American Heart Association certified.  Attendees will receive a course completion card that is valid for two years

Assessing and Assisting Persons with Alzheimer’s

This program will briefly cover Alzheimer’s disease and dementia basics, highlighting disease hallmarks and current statistics. Common behaviors will be covered and interaction & communication techniques during emergency situations will be taught. Wandering, is a potentially life-threatening behavior and response techniques to this specific behavior will be discussed. Assessment techniques for emergency medical professionals will also be addressed. Lastly, Alzheimer’s Association programs & services will be explained with a Q&A period at the end.

Assisting People with Disabilities and Chronic Healthcare Conditions in Shelter/Emergency Settings – Presented by Phyllis Guinivan, PhD, University of Delaware, Center for Disabilities Studies.

This training will provide information about the challenges that people with various disabilities and chronic healthcare conditions face on a daily basis and how these challenges might be addressed in an emergency shelter setting.  The training will also provide an opportunity for those attending to discuss these challenges directly with individuals who have a disability or chronic healthcare condition and to become familiar with a new mobile app that can be used as a resource when working with this population in the future.

Autism & Emergency Preparedness:  Tips and Information for Emergency Shelter Staff and Trainers – Presented by Dennis Debbaudt, Autism Risk and Safety Management, Debbaudt Legacy Productions.

Emergency Preparedness in the 21st century is very diverse service.  You will meet people and families for all walks of life.  People with autism are part of that diversity.

Autism is America’s fastest growing developmental disability.  Children and adults with autism are now living, going to school, working, and enjoying recreational opportunities everywhere in our communities.  During and after an emergency, natural or manmade disaster, you may meet children and adults with autism and their families.  The information in this workshop will provide tips and options on how to safely and effectively interact with individuals with autism, their family members and care providers

Bio-Terrorism Awareness – Presented by Kevin Musto, RPh

Bio-Terrorism Awareness training is designed to introduce participants to public health and bioterrorism emergencies.  The discussion will include various agents, and the Strategic National Stockpile Program.   This will help participants prepare to respond to the needs of disaster or bioterrorism victims.

CERT – Community Emergency Response Training:

CERT is a National Program, a Certificate of Training and a FREE CERT Kit with Helmet, Vest and Emergency Supplies will be presented upon completion of both training days. The Class is FREE of charge. CERT is intended to help us take better care of ourselves and our families prior to, during, and after a major disaster.

Course Objectives

  • Introduction to CERT
  • Disaster Preparedness
  • Medical Operations
  • Light Search and Rescue
  • Utility Safety
  • Fire Suppression
  • Terrorism
  • Animals in Disaster AND More!

Comfortable, casual attire is recommended for this class.  There are class exercises that require minor physical student participation, due to safety precautions shorts, sleeveless shirts and/or blouses are not recommended.  Footwear should not include open toe or open back shoes i.e.…sandals or clogs etc… Sturdy work shoes or sneakers are recommended.

“Interactive Psychological Improv”

An interactive workshop to help both medical and non-medical volunteers understand and become more comfortable with communicating and managing care of individuals with mental health issues (i.e.  anxiety etc.)  and/or psychiatric illness in a shelter-like setting during a disastrous event.  Attendees will be provided opportunities to role play various scenarios with a University of Delaware Healthcare Theater Actor demonstrating symptoms of underlying psychiatric illness.  Our facilitator will be Julia Jordan, MSN, RN, FNP, she is a Psych-Crisis Nurse at Christiana Care Health Systems with 20 years of experience in the field.

ICS (IS-100) & NIMS (IS-700) – Introduction Incident Command System and the National Incident Management System (Combined Course) – Presented by Karen Townsend, DEMA.

The importance of providing clear and consistent guidance to communities on incident management planning, response and recovery issues is critical. FEMA recognizes that effective planning and management of incident issues requires extensive training and experience. The Introduction to the National Incident Management System and Incident Command System combined course is designed to provide that training through a localized nationally sponsored and directed instruction. The goal of the course is to enable State, Tribal, and local government personnel to receive a basic understanding of the National Incident Management System (NIMS) and Incident Command System (ICS). This will prepare these groups to coordinate with response partners from all levels of government and private sector.

DMRC On-line Orientation Training

A required on-line training designed to introduce participants to the Delaware Medical Reserve Corps (DMRC) and covers the following topics:

  • The history of the Medical Reserve Corps (MRC) and the Delaware Medical Reserve Corps (DMRC).
  • An overview of the Core Competencies of the Medical Reserve Corps including; Personal and Family Preparedness, The role of Volunteers, and the Role of the DMRC.
  • Understand your responsibilities as a DMRC volunteer.

Family Emergency Preparedness

As a DMRC volunteer, your first priority is preparing yourself and your family for potential emergencies or disasters. With a plan in place you can confidently head out to help others. We have found that it is not uncommon for our own volunteers to overlook the importance of preparedness. The “Family Emergency Preparedness” program will help you: Identify the type of emergencies/disasters you might encounter in your area, create a family emergency plan, and create an emergency supply kit.

Mental Health Support Following a Disaster – Presented by Jean Burgess, LCSW, Director of the Department of Health and Social Services, the Division of Substance Abuse and Mental Health: Crisis Intervention Services for Southern Delaware.

This workshop is an interactive, face-to-face training that provides non-mental health professionals with the concepts associated with the psychological impact of disasters, and with the skills to provide immediate assistance to those who may be impacted. This specialized training provides perspectives on injuries and trauma that are beyond those physical in nature. The model of response to be presented is readily applicable to public health settings, the workplace, the military, faith-based organizations, mass disaster venues, and even the demands of more commonplace critical events, such as dealing with the psychological aftermath of accidents, robberies, suicide, homicide, or community violence.

Population Ethics – Presented by Dr. Rick Hong

This session will feature Ethical Principles applied during a disaster.  Crisis standard of care serves as a guide for participants.  The review of this standard ranges from ethics planning to triggers/ indicators.

Shelter 101/201 – Presented by Dr. Rick Hong

A required one-time training for DMRC volunteers who want to help at shelters should the need arise.  (Volunteers will not be contacted to deploy to shelters unless they have competed the 101/201 Shelter training.)  The training will provide an overview of the following:

  • Delaware Division of Public Health’s roles and responsibilities for Emergency Preparedness and Response including the; State Health Operations Center (SHOC), Modular Medical Expansion System, and Points of Dispensing (POD) System.
  • Division of Public Health Medical operations in shelters
    • Role of public health in shelter operations
    • Type of care to be provided in a general population shelter
    • Concept and the purpose of shelter levels
    • Concept of the Alternate Care Site
    • Shelter emergency kits – review Inventory list of Shelter and Nurse bag
    • Brief scenario of Disaster Health Services Protocol
    • Triage Training – Simple Triage And Rapid Treatment (START)

Shelter Tech Training

Training is designed to help prepare non-medical volunteers to support nurses and general functions of a shelter nurse station. Shelter Tech training is a 2-part opportunity, with the first part offered online.

Shelter Tech Prerequisite Training (Part 1) is an online training that must be viewed prior to attending the “hands-on” Shelter Tech training. The pre-requisite helps to prepare non-medical volunteers to support nurses and the general functions of a shelter nurses station. Training will focus on: how to assist with documentation and administrative duties; patient care and handling (such as how to safely assist patients into beds, or wheelchairs); effective communication; and maintaining a safe and clean environment. The content is relayed through videos followed by a survey. Upon completion of the survey, participants are directed automatically to a certificate which they should print and plan to bring with them to the in-person Shelter Tech Training.

Shelter Tech Training (Part 2) is a classroom based, hands-on opportunity for non-medical volunteers to practice the new skills demonstrated in the prerequisite video. In addition, panelists will share their shelter experiences and provide insight into what a shelter tech can expect when deployed.