Services and Support
For many students, their greatest psychological benefit comes not from individual therapy, but from engaging in discussions and activities with others who share similar needs. However, we do offer a variety of services including individual short-term therapy, career counseling, group activities, culturally responsive services, psychiatric care, crisis support and off-campus referral services.
To connect with the Center for Counseling & Student Development (CCSD), call us at 302-831-2141 during business hours. Any student in need can also contact the UD Helpline at 302-831-1001, which is operated 24/7. If you are experiencing an emergency, please call 911.
Emergency Assistance
If you perceive an immediate danger or risk of suicide, call 911 for immediate assistance.
Students can also reach mental health support 24 hours a day on the UD Helpline or the Crisis Text Line.
Current Services
The following services may be offered to you as the first step when you give us a call:
Emergency and Crisis Services
Let the front desk staff know you are in crisis and someone will call you back as soon as they can. Typically this will be within the same day. During this call a counselor may offer support, assess for your and others’ safety, as well as offer appropriate resources for next steps. You can also call the UD Helpline at 302-831-1001, 24/7 for support and emergency resources.
Drop-in Hours
We offer our support services for students who would like to meet with staff either who share their identity or are identified as competent allies. These may include Rainbow hours, Student of Color hours, and Undocumented and DACAmented hours, as well as others. Please see the Drop-In Hours page for more information regarding current semester offerings .
Consultation
If you are concerned about a friend, student, or family member and would like to know more about our services, please request a consultation. Our front desk staff will get your name and number, and a counselor will call you back within 24 hours, though often it is within the same day. This might include a Let’s Talk appointment.
Support for Eating Disorders
We recognize the need for education and support around eating disorders and preoccupation with food, weight, and body image. Student Health Services and The Center for Counseling and Student Development work closely together to support students with disordered eating.
Triage
Our front desk staff will help you get set up with an appointment to talk with one of our triage counselors to help you figure out which of our various services would be the best fit for your needs. They will ask you for your name, student ID, and contact information. This is the gateway, when appropriate, to short-term individual therapy, psychiatric care and sometimes groups if you have never been in before. If you are seeking psychiatry as a stand-alone service, in most cases, you should ask for an appointment with our referral coordinator (click here to see information related to psychiatry services). If you have questions, please call and request a consultation.
Group Therapy Services
Let our front desk staff know which group you are interested in, and they will schedule you with the counselor who is facilitating the group. The counselor you will meet with will talk about initiating services with us, ask you some questions to get a sense of your needs and therapy goals, and work collaboratively with you to see if their group is a good fit for you.
Off-Campus Referrals
Let the front desk staff know you would like an appointment with our referral coordinator who can help you identify local resources to you. You can also access our off campus referral database as well.
If you are an organization on campus that is interested in a workshop or outreach for your community please let us know. We request that all outreach requests are made as far as advanced as possible before the date of requested services.
Crisis Services and Suicide Prevention
UD Helpline 24/7/365 (Available 24 hours a day)
UD Helpline is available 24 hours a day, 365 days a year for any UD student feeling anxious, overwhelmed, or otherwise in need of someone to talk to. Callers to 302-831-1001 can press 1 to request a call back within 10 minutes from a Sexual Offense Support (SOS) advocate, or press 2 to connect with a mental health professional immediately.
UD Police and LiveSafe App (Available 24 hours a day)
If you or a friend are in immediate danger on or near campus, call 911 to connect with University of Delaware Police. You can also use the LiveSafe app on an Apple or Android smartphone to report an emergency or request assistance.
Crisis Text Line (Available 24 hours a day)
New in fall 2018, students can text “UDTEXT”, or “STEVE” for students of color, to the phone number 741741 to connect with confidential text message support.
TimelyCare
All students enrolled at the University of Delaware (including all part-time, professional, graduate and undergraduate students) now have access to 24/7 virtual mental health care through TimelyCare. Features include on-demand and scheduled appointments with licensed counselors. In most cases, students will be connected with a professional within five minutes of initiating a request for 24/7 support or students can browse providers and make a scheduled appointment with their chosen counselor.