302-831-2141

Services

We strive to serve as many students as possible with confidential and short-term clinical services. Our vibrant group program offers both structured/skill-building groups and unstructured interpersonal groups, open to all students each semester. We also offer individual counseling in a brief therapy model. These services are ideal for issues that have arisen recently and are expected to resolve quickly. If you have a history of struggling with psychological issues and may have had ongoing treatment in the past, our dedicated referral coordinator can help you make a connection to an off-campus provider who can offer more unlimited services.

Emergency Assistance

If you perceive an immediate danger or risk of suicide, call 911 for immediate assistance.

CCSD has daily emergency walk-in availability during business hours. Students can also reach mental health support 24 hours a day on the UD Helpline or the Crisis Text Line.

Worried about a student?

Your First Appointment

In response to feedback, we will continue our new procedures for first appointments this semester. If you are interested in our individual or group services or this is an emergency, please walk into CCSD on the second floor of Perkins Student Center, above West Lounge. Students will be served in the order in which they come in, although emergencies will be given some preference. Please be prepared to fill out paperwork (which will take about 30 minutes) and then wait for the first available clinician. Most appointments will last about 30 minutes once your wait is over. We recommend that you come when you have at least 90 minutes open.

Walk-In Hours
Mondays:
8-11 a.m.
12:30-3 p.m.
Tuesdays:
9:30-11 a.m.
12:30-3 p.m.
Wednesdays:
9:30-11 a.m.
12:30-3 p.m.
Thursdays:
9:30-11 a.m.
12:30-3 p.m.
Fridays:
8-11 a.m.
12:30-3 p.m.

Please know that we see a high volume of students in the fall, so there may be a wait to be seen. If you cannot wait on any particular day, be sure let the front desk know. Our afternoons are often our busiest times. We appreciate your patience as we try to serve you as quickly as we are able.

Single-Session Therapy

Single-session therapy is designed to be an intentional choice for students who are seeking help with a discrete issue that could be addressed in the course of a 50 minute hour. An example might be a one-time meeting about a recent poor grade or an interpersonal argument. This is not for students who may be in crisis or who are struggling with more chronic issues. Single sessions may be repeated twice during an academic year. This service can be requested during your first phone call to CCSD. You do not need a triage meeting prior to the service.

Group Therapy, Workshops and Discussions

Group therapy begins with an initial triage meeting to identify your presenting concern and possible next steps. This service affords opportunities for learning, healing, and growth. Each group consists of 5-10 student members led by 1-2 skilled group therapists. In a supportive, confidential environment, students can give and hear multiple perspectives, receive and provide support, encourage and help one another, and experiment with new ideas and behaviors.

Group therapy is as effective, or sometimes more helpful, than individual therapy for many concerns. Psychoeducational groups and workshops are similar to classes. Students learn new skills and ideas to manage stress, emotions, and relationships. Interpersonal groups focus on gaining self-awareness and understanding as well as improving and deepening relationships with others and themselves.

We believe strongly in group therapy. We also appreciate that thinking about joining a new group can be scary and intimidating. Most students who are initially hesitant describe positive and rewarding experiences after joining.

Please scroll through our offerings below.  You may click on any of the flyers below to download a printable .PDF file

Body Image

First in the Family

Healing Via Connections (multiple listings)

Koru Mondays

Let's Get Real

You've Got This

Individual Therapy

Individual therapy begins with an initial triage meeting to identify your presenting concern and possible next steps. This short-term therapy is best suited to issues that can be addressed over a limited number of sessions in a solution-focused manner. Our goal is to help students succeed in college by facilitating adjustment to college, and by supporting growth in your ability to manage emotions and anxiety, improve relationships and foster resilience. This service requires your commitment to recognize and engage with the ways in which you may play a part in your own distress. If you are not ready to do this work, other options may be available through our groups and workshops, services from our campus partners, and online or off-campus resources.

Referral Services

Students’ first contact with the CCSD typically consists of a triage meeting. Our goal is to provide each student with continuity of care and an unbroken path of support, within a short-term model. A student may be referred off-campus if, in the clinician’s judgment, the student’s counseling requirements fall beyond the scope of the services offered by the CCSD. Our full-time Referral Coordinator is available to work with students and, if they choose, their families to find a local resource that will better serve their needs.

When you meet with the Referral Coordinator, your needs and preferences with regard to an outside therapist will be assessed. You’ll discuss topics such as whether or not you will be using insurance, whether you need to walk or would be willing to take public transportation, and how quickly you need an appointment. If you would like to include family members in the process, or to have insurance benefits explained, the Referral Coordinator can assist with those considerations as well.

Once a referral has been generated and/or an initial appointment with an outside therapist has been scheduled, the Referral Coordinator will follow up with you to ensure the match was a good one and to make sure all of your questions have been addressed. Through our robust referral program, the CCSD strives to address the needs of students presenting with mental health concerns, whether those needs are best served by one of our own clinicians or by an outside provider.

Other Off-Campus Provider Directories
Delaware Psychological Association
Psychology Today Therapist Directory
National Board for Certified Counselors

Local providers interested in becoming part of our local referral system may email our referral coordinator, Allison Banbury at abanbury@udel.edu. Existing providers may update their directory information through this form.

Career Counseling

We have a longstanding commitment to helping you explore your interests, abilities and values in the service of making more informed decisions about your academic and career choices. A combination of counseling sessions, exploratory inventories (e.g. Strong Interest Inventory, Myers Briggs Type Indicator) and online resources are used. In our meetings, we often encourage students to examine what they already know about themselves and the world of work, while also giving them tools for expanding this knowledge. We may also refer you to the Career Services Center, another unit within Student Life, for later stages of career development (i.e. connecting with internships, preparing for interviews, improving resumes, learning job search skills).

Culturally Responsive Services

Let’s Get Real
Download the flyer [PDF]
Tuesdays, 1-2:30 p.m.

Student of Color Drop-In Hours (Fall)
Download the flyer [PDF]
Mondays, 10-11 a.m.& 2-3 p.m.
Tuesdays, 10-11 a.m. & 1-2 p.m.
Wednesdays, 10-11 a.m.& 1-2 p.m.
Thursdays, 10-11 a.m. & 1-2 p.m.
Fridays, 10-11 a.m. & 1-2 p.m.

Lav Chats
Download the flyer [PDF]
Every other Wednesday, 5-6:15 p.m.

Rainbow Drop-In Hours
Download the flyer [PDF]
Mondays & Tuesdays 1-2 p.m.
Thursdays & Fridays 11 a.m. – 12 p.m

Psychiatric Services

Initial appointments with the psychiatric staff are by referral from CCSD staff members only. Students who are in treatment with our psychiatrists are expected to attend regularly scheduled appointments to continue receiving medication. Our psychiatrists work closely with our therapists and are trained to assess the psychological, biological and medical concerns of students suffering from a variety of conditions including Mood Disorders, Anxiety Disorders, and Attention/Learning Disorders. Many of these concerns are known to have biological components.

Our psychiatrists can help determine whether treatment with medications might be a useful adjunct to psychotherapy. If appropriate, they can prescribe and monitor the use of psychotropic medications for those students currently receiving psychological services through CCSD. They are strongly committed to the belief that medication should be only one part of the treatment of mental health concerns and will therefore not typically prescribe for students who are not in psychotherapeutic treatment at our Center. Those seeking medication management alone may be better served by off campus prescribers.

There is no additional fee for psychiatric service provided through the CCSD beyond the Student Health Fee. However, students will be responsible for paying for any prescribed medications and/or laboratory tests ordered. Please see the tabs below for more information on eligibility for psychiatric services and options for students who are already taking medication.

CCSD works within a short-term therapy model. Because the demand for services is high, eligibility for on-campus psychiatric services is limited primarily to those students who are in ongoing treatment with a CCSD psychologist.

If you are a current client receiving individual or group therapy from CCSD, your therapist may make the referral. You must continue regular counseling with your therapist in order to receive psychiatric services.

If you are in therapy with an off-campus provider, we cannot provide your psychiatric care. We encourage you to speak with your therapist about options for psychiatric care in the community or make an appointment with our referral coordinator.

If you are not currently in treatment anywhere and would like to be seen at CCSD for medication management, you must first attend an initial triage meeting (click here for information regarding your first appointment) with a CCSD clinician to determine whether your needs can be best met at CCSD or elsewhere. Following that meeting, a referral for psychiatric services (and most likely for individual therapy) may be made.

In those cases where students require longer-term, more intensive or more specialized psychiatric and/or psychotherapeutic care than we can provide at CCSD, we will refer you to appropriate services off-campus.

Some students are already taking psychotropic medications when they come to UD. If you are taking medication prescribed by a psychiatrist or other practitioner at home and would like to continue on medication while at school, there are several options:

  1. Continue to have your current doctor prescribe your medications. Most medications can be called in to a Delaware pharmacy or sent by electronic prescription, even across state lines. This option will likely necessitate periodic visits home to meet with this doctor for periodic monitoring.
  2. Find a psychiatrist or other prescriber off-campus in the Newark or Wilmington area. Your current doctor may be able to assist you, or you can call CCSD for a referral to a local provider.
  3. Transfer your medication monitoring to CCSD psychiatrists. While we would like to assist as many students as we can, the high demand for services, the short-term nature of care offered at CCSD, and our strong belief that medication alone is rarely good care means this option is possible only under certain conditions. These determinations are made on a case-by-case basis by our psychiatrists.
  4. In order for us to consider whether on-campus psychiatric treatment is an option, we must have access to past records of your psychiatric treatment for our psychiatrists to review. If they feel your needs can be met within CCSD’s model of short-term treatment, you will be asked to meet with a psychologist for a triage appointment and most likely referred for concurrent individual or group psychotherapy. This process must be completed prior to scheduling an initial evaluation with the CCSD psychiatric staff.
  5. To help facilitate the transfer of records to us, you may sign a release of information form at your current doctor’s office and have records faxed or mailed to:

    Psychiatric Services
    Attn: Records Review
    209 Laurel Hall
    Newark, DE 19716
    Phone: 302-831-8992
    Fax: 302-831-4258

    Please make arrangements to have your current provider continue your medications until you have completed your initial evaluation with the psychiatrist at CCSD and they have agreed to assume responsibility for your treatment. We cannot write prescriptions for you until you have completed this process.

Many students enter college already on medications for ADHD and wish to continue these medications while in college. Other students may be diagnosed with ADHD for the first time after starting college and wish to start medication. The CCSD psychiatrists may prescribe medications for ADHD for students who provide the necessary information described in the Center for Counseling and Student Development ADHD Documentation Guidelines [PDF]. Please pay attention to the requirements as stated in this document as there is great variability in the testing performed for ADHD and learning problems. Students must bring this documentation to their triage appointment with CCSD therapist.

Prescription refills of stimulant medication prescribed for ADHD will be provided only during in-person monthly visits. This is in accordance with Delaware state law. Duplicate prescriptions for lost or stolen medication will not be provided.

While concurrent psychotherapy through the Counseling Center is not an absolute requirement for those students being medicated for ADHD, in some cases it may be recommended. In addition, it is strongly recommended that students with ADHD explore and utilize the services of the Academic Enrichment Center to further enhance their college experience.

Prescriptions refills are obtained during regularly scheduled follow-up visits with the psychiatrist. Students are responsible for determining whether their medication will last until their next appointment. If your prescription will run out prior to your next scheduled visit, please call CCSD during business hours (Monday through Friday, 8 a.m. – 5 p.m.) at 302-831-8992 to request a refill. A prescription will be available within 24 hours or the next business day. Prescription refills will not be provided after hours or on weekends. In certain cases, you may be asked to make an appointment before a prescription refill is provided.

Crisis Services and Suicide Prevention

UD Helpline 24/7/365 (Available 24 hours a day)

UD Helpline is available 24 hours a day, 365 days a year for any UD student feeling anxious, overwhelmed, or otherwise in need of someone to talk to. Callers to 302-831-1001 can press 1 to request a call back within 10 minutes from a Sexual Offense Support (SOS) advocate, or press 2 to connect with a mental health professional immediately.

UD Police and LiveSafe App (Available 24 hours a day)

If you or a friend are in immediate danger on or near campus, call 911 to connect with University of Delaware Police. You can also use the LiveSafe app on an Apple or Android smartphone to report an emergency or request assistance.

Crisis Text Line (Available 24 hours a day)

New in fall 2018, students can text “UDTEXT”, or “STEVE” for students of color, to the phone number 741741 to connect with confidential text message support.

CCSD Walk-In Assistance

CCSD is the primary office responsible for responding to mental health crises on campus. We have daily walk-in emergency availability during general business hours and recommend coming in during our walk-in hours (Mon/Fri: 8:00am -11:00am and 12:30pm – 3:00pm, and Tues/Wed/Thurs: 9:30am – 11:00am and 12:30pm – 3:00pm) at 261 Perkins Student Center.