Respondus LockDown Browser is a locked browser for taking quizzes in Canvas. It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If a Canvas quiz requires that LockDown Browser be used, you will not be able to take the quiz with a standard web browser.
Step 1: Download and install Respondus LockDown Browser on your computer. Important! If you have used LockDown Browser at another institution, you must still download and replace with the version available here as it is customized for the University of Delaware. For installation information, please see How do I install LockDown Browser?
Step 2: Watch this video to prepare for your quiz, Introduction to Respondus LockDown Browser for Students.
Step 3: View a quick start guide to help you get ready. Make sure you know which quiz tool your instructor uses. Unsure which one? Ask your instructor.
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- My quiz uses Canvas Classic Quizzes. Important! LockDown Browser will not automatically launch if your quiz uses the Classic Quiz type in Canvas. You will need to open LockDown Browser on your computer manually and navigate to the quiz.
- My quiz uses Canvas New Quizzes. The New Quiz type allows you to automatically open LockDown Browser when it is time to take a quiz.
Only LockDown Browser can be configured for use with your quiz. Respondus Monitor is not available, so do not worry about having a webcam or doing a webcam check.
Step 4: Your instructor should have a practice quiz available in your Canvas course to test your computer with Respondus LockDown Browser installed. Take the quiz to to verify everything is working before your first exam. Be sure to use the same computer you used for the practice quiz.
If you are experiencing issues, use the following resources:
- Check out the Respondus Knowledge Base.
- Submit a ticket for technical support with Respondus.
- Contact the UD IT Support Center via text, phone, or email.
Frequently Asked Questions (FAQ)
- While taking a quiz with an image, the image fails to load. What do I do?
- You can use the refresh/reload icon at the top of the Respondus LockDown Browser to reload the page. Your quiz should resume at the last question.
- While taking a quiz, LockDown Browser freezes and I can’t exit. What do I do?
- If LockDown Browser freezes during your quiz or exam, you can follow these suggestions from Respondus.
- I’m attempting to take my quiz and it says “Respondus LockDown Browser Required” but nothing happens. What do I do?
- If your Canvas Quiz is using the Classic Quiz type, you must now launch LockDown Browser on your computer, sign in, and navigate to your course and quiz to begin. LockDown Browser will not launch automatically from a Classic Quiz. Please see the student quick start guide for Classic Quizzes.
- I’ve launched LockDown Browser but I’m being prompted to login to a different university. What do I do?
- Lockdown Browser is customized for each university so it’s important that you download, install, and use the version customized for UD.