Canvas Combined Sections FAQ

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How do I verify the sections in my Canvas site?

After course sites are created for the upcoming term, your new Canvas course sites will automatically appear in the unpublished courses section of your Dashboard. You should have a course site for each course you are assigned. The combination of sites is controlled by the data provided by the Registrar’s Office. If you have a multi-section course, check the sites you see on your Dashboard. The course combination process may have linked the sections from several sites into this one parent site, which is the one you will see on your Dashboard. To verify that the combination is correct, check that all sections are present in the parent site using the course People or Settings tool.

The following example shows a cross-listed course (SOCI304-010/CRJU304-010) combined into one parent site, SOCI304-010. Only the course card for SOCI304-010 appears on the Dashboard since it is the primary course in UDSIS. To verify it includes other sections:

In the People tool, confirm the teacher is associated with multiple sections in the course site.

In the course Settings, view all sections included in the course site under the Sections tab.

The Settings sections tab displays both 20F-SOCI304-010 and 20F-CRJU304-010.

Just like you, the students will only see the parent site on the Dashboard or in the Courses list.  To avoid confusion, change the course name and course code of your multi-section site to reflect all sections. For example, the course shown should could be renamed 20F-CRJU/SOCI304-010.  For more information about course names and course codes, please review the Canvas guide, How do I change a course name and course code?

How do I combine my cross-listed sections into one Canvas site?

If your multi-section course is not combined correctly in Canvas, you may request changes to your course sites to either combine or separate section sites before adding content or publishing your site.  To request a change you must complete the Canvas@UD Course Combination Change Request form.  The request will be reviewed by the Registrar’s Office, and if approved, IT Academic Technology Services (IT-ATS) will manually make the adjustments.

Important: Adjustments can only be made to section sites that have not been published and have no content.  If a course is already published and if student work is already submitted, combining sites may cause you to lose access to that student work.

Where is my missing course section site?

If you do not see a site for a course you are teaching on your Dashboard, first check if the course is part of a multiple-section course site.  It may be that the course site is combined with another site.  If not, verify that you are listed as instructor-of-record for the course.  Sometimes “Staff” is listed instead of your name.  If you are not, contact your Schedule of Classes (SOC), Departmental Contact.  Your departmental contact can update UDSIS. Information on Course Scheduling/SOC Instructions is provided by the Office of the University Registrar.  Finally, if you are the instructor-of-record in UDSIS and do not see the course, please email canvas-info@udel.edu.  Include in your message the course and  section you are teaching so that we can troubleshoot the problem.

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