Respondus LockDown Browser is a program students can download and install on their computers to use when taking an online quiz, test, or exam in Canvas where the instructor has required it. LockDown Browser prevents students from opening new browser windows or tabs, accessing other programs, or navigating away from the test. Respondus LockDown Browser also includes the Respondus Monitor option that records the student’s webcam during an assessment.
The University of Delaware has acquired a university-wide license for Respondus LockDown Browser for one more year (through July 31, 2022). A faculty committee convened this fall 2021 by the Provost will determine renewal after July 31, 2022.
- Are you a student?
- Resources for Instructors
- Creating Practice Quizzes, Graded Quizzes, and Checking Results
- Remote Proctoring with Two Devices
- Support for iPad and Chromebook
- Learn More About the Student Experience
- Information to Add to Your Syllabus
- Tips & Troubleshooting
- How-To Webinars: LockDown Browser and Respondus Monitor
- Frequently Asked Questions (FAQ)
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Are you a student?
Resources for Instructors
Respondus LockDown Browser is a locked browser for students taking quizzes in Canvas. It prevents your students from printing, copying, going to another URL, or accessing other applications during an assessment.
Respondus LockDown Browser alone cannot replace the role of a proctor for exams in an online environment since it can’t prevent students from using books, notes, or a second device. However, Respondus Monitor is an optional addition that can be used in online settings where in-person proctoring is not possible or practical.
- Watch a video overview:
- Learn how to prepare a quiz or exam for Respondus LockDown Browser
- View the Instructor Quick Start Guide:
- Using Canvas Classic Quizzes
- Using Canvas New Quizzes
- Unsure which one? Classic Quizzes have an icon that is an outline of a rocket. New Quizzes have a shaded icon of a rocket.
Note: Your students cannot distinguish the difference as their icons for quizzes are exactly the same. You must tell them which quiz type you are using.
- Choosing a Canvas Quiz Type (Classic Quizzes vs New Quizzes) for your quiz will affect how your students access the quiz through LockDown Browser. We’ve included both sets of instructions for you to provide to your students in the sample syllabus addition below. If you only use one type, you may wish to remove the other set of instructions. Important! The quiz type impacts how a student accesses your quiz in Canvas.
- Classic Quizzes: The student is prompted to open LockDown Browser themselves, sign in to Canvas, navigate back to your course, and locate your quiz.
- New Quizzes: The student is presented with a link to click that launches LockDown Browser for them, and after signing in, are taken directly to the quiz.
Creating Practice Quizzes, Graded Quizzes, and Checking Results
- Creating a Practice Quiz and Enabling LockDown Browser & Monitor for Remote Proctoring
- Create or modify your existing Canvas quizzes so they require the use of Respondus LockDown Browser and Respondus Monitor. Watch how to Prepare an Exam for Use with LockDown Browser and Respondus Monitor.
- Importing a quiz from the Canvas Commons or from another course? You should still launch the LockDown Browser tool in your course to verify that LockDown Browser (and Monitor if you choose to use it) is enabled as expected. Do not rely on the quiz titles.
- Consider allowing extra time for students to take a quiz requiring LockDown Browser. Students may need additional time to close applications or remove browser extensions before they are allowed to take the quiz.
- Checking Student and Quiz Results in Respondus
Remote Proctoring with Two Devices
- Live Proctoring with LockDown Browser Using Two Devices
- Two-Device Remote Proctoring with File Upload
Support for iPad and Chromebook
- iPad support is available to students to use LockDown Browser and Monitor to take a test, but you must enable support for it.
Follow these steps to allow students to access an exam with the iPad Edition of LockDown Browser:
- Login to the online course using an instructor account.
- Select the Respondus LockDown Browser tool (dashboard) and select “Modify Settings” for the exam.
- Select “Require Respondus LockDown Browser for this exam”.
- Expand “[+] Advanced Settings” and select “Allow students to take this exam with an iPad”.
- Save the settings.
- Chromebook support is available to instructors and students at UD. Instructors will need to enable the use of the Chromebook version on a per exam basis. Learn about the known issues with Chromebook beta support.
NEW: LockDown Browser for Chromebook is no longer in beta mode. It is no longer necessary for instructors to enable the Chromebook option on a per exam basis.
Follow these instructions to enable Chromebook support:
- Go to the LockDown Browser Dashboard within Canvas
- Select “Require Respondus LockDown Browser for this exam”
- Expand “Advanced Settings” and select “Allow students to use LockDown Browser for Chromebook (beta)”
- Save the exam settings for LockDown Browser.
Please create a practice exam for all students. This will allow Chromebook users to install LockDown Browser for the first time when they attempt to take the practice exam.
Students can install Respondus LockDown Browser on a Chromebook by following these steps:
- Log in to the Chromebook and start Google Chrome.
- Log in to Canvas LMS and navigate to the exam (or practice exam if provided) that requires LockDown Browser.
- Click the link for downloading and installing LockDown Browser.
- From the Chrome web store, select “Add to Chrome” to install the LockDown Browser Extension.
Learn More About the Student Experience
- Learn about the Student Experience of using Respondus LockDown Browser.
- The Respondus LockDown Browser Students page provides a list of alternatives to students, should they have trouble meeting the technical requirements.
- If you decide not to use Respondus LockDown Browser or Monitor for your test, you can consider an alternative assessment. Review suggestions in Alternative Summative Assessments Summer 2020.
Information to Add to Your Syllabus
If you plan to use Respondus LockDown Browser for an exam, you should include certain information in your syllabus. Review the sample below that explains to students that they must use LockDown Browser for their online tests and details how to install and use it.
Respondus LockDown Browser is required to take this exam.
Using LockDown Browser for Online Exams
Watch this short video to get a basic understanding of LockDown Browser and the optional webcam feature, Respondus Monitor (which may be required for some exams). See the UDIT Student Guide for Respondus LockDown Browser and Monitor.
Note: Chromebooks are not compatible with Respondus. You should use a Windows PC, Mac, or iPad. If you don't have access to these, please contact me.
Download and install LockDown Browser on your computer from the following link.
To take an online test, start LockDown Browser and navigate to the exam. (You won't be able to access the exam with a standard web browser.) For additional details on using LockDown Browser, review the Student Quick Start Guide (PDF) below:
- Canvas Classic Quizzes and Respondus LockDown Browser/Monitor Quick Start Guide
- Canvas New Quizzes and Respondus LockDown Browser/Monitor Quick Start Guide
Finally, when taking an online exam, follow these guidelines:
- Select a location where you won't be interrupted.
- Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it.
- Turn off all mobile devices, phones, etc. and keep them out of reach.
- Clear your area of all external materials — books, papers, other computers, or devices.
- Remain at your desk or workstation for the duration of the test.
- LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.
Tips & Troubleshooting
- If you are experiencing issues or want to learn more, use the following resources:
- Register for a Training Webinar from Respondus (see list below)
- Search the Respondus LockDown Browser Knowledge Base
- Search the Respondus Monitor Knowledge Base
- Submit a request for technical support with Respondus [responses typically in 24 hours]
- Contact the UD IT Support Center via text, phone, or email [responses typically less than 24 hours]
- Contact the UDIT ATS Canvas team at email@example.com
- Visit us at the Virtual Faculty Commons Welcome Bar
How-To Webinars: LockDown Browser and Respondus Monitor
Respondus offers live comprehensive training for instructors who plan to use LockDown Browser and/or Respondus Monitor proctoring with online exams. The training covers:
- How to use LockDown Browser and Respondus Monitor to protect integrity and ensure student identity
- The instructor and student perspective in each application
- How to analyze proctoring results, including a feature that ranks exam sessions by risk
- Best practices and tips for success with both applications
Dates: Jan 6, 7, 12, 14, 19, 21, 27 Register in advance!
Frequently Asked Questions (FAQ)
Please also see the UD Respondus Student FAQ for a student perspective.
- Can I use the Canvas question types of file upload or media upload with LockDown Browser?
- No, file upload and media upload are not compatible question types with LockDown Browser since it requires a student to upload a file from their computer, which isn’t allowed during a locked test.
- Is Respondus LockDown Browser and Monitor compatible with Zoom?
- No, Zoom cannot be active while LockDown Browser is active.
- Can we use Respondus for as many students as we want?
- Yes, Respondus is available for all students in credit courses for the academic year 2020-2021.
- Is audio and video playback supported as part of a Canvas Quiz question?
- Standard video and audio playback are supported via My Media. It is always worthwhile to test the exam as a student to make sure each specific file is available, as there are other conditions that could affect the availability of certain files.
- If I enable the Monitor webcam function, what does the review system look like for instructors?
- Learn more about the Respondus Monitor review interface.