Known issue: Uploads in Resources using Firefox assigns wrong file type

Published on: Author: Mathieu Plourde

Clients have reported that some files in Resources in certain Sakai sites do not download or open properly. After some testing, our team discovered that uploading files using the Firefox browser (Mac or PC) assigns the wrong file type, and creates issues for clients downloading or accessing the file. How to detect the issue: In… Continue reading

Managing Announcements and Notifications

Published on: Author: Mathieu Plourde

As the fall semester begins, IT staff members have received a number of inquiries related to notifications and sending announcements to students, especially with the growing number of instructors opting to use Canvas instead of Sakai. Below are some options and “gotchas” regarding notifications in UD-supported technologies, including Canvas, Sakai, and P.O. Box. I. Verify… Continue reading