It may look like an official UD notice–but it’s a scam.
Email claiming that there’s been an update to UD email update is a scam. Click the smaller image for a larger version.
How can you tell?
If you read carefully, you’ll see that the email talks about UD Webmail and apparently gives a URL for use by UD Exchange users. Further, if you are using a computer, you can hover your mouse over the links and see that they really would take you to a pharming site to harvest your UD Account information.
Oh, look! The email warns you, “Beginning on Wednesday, March 27th, 2012, the new webmail application becomes the default for all users.” But today is Wednesday, March 27, 2013.
And they got the URL wrong for the IT Support Center. And that fake URL would lead to the pharming site anyway.
See this message or one like it? Just delete it. Log in to the UD email service you use in the usual way to check on your account. Alternatively, contact the IT Support Center if you have a question.
Think B4 U click!
PayPal says I paid WHAT!?!
Click to view larger image.
Don’t fall for it. The immediate reaction may be to click one of the links in the email, but avoid this temptation. Clicking could lead to a page, where you unknowingly type in your PayPal password because you think you are logging into PayPal.
Instead, open a new browser window and manually type the PayPal URL [paypal.com] to ensure you access the real site. After logging into your account, check your transaction history. If something is off, contact PayPal using the methods available on the legitimate PayPal web site. DO NOT use the methods in the phishing email, unless the charge was legitimate.
Though this email looks legitimate, let’s look at some of the obvious indicators that it is a phishing scam:
- All of the links in the email are the same. Therefore, no matter where you click you’ll end up right where the scammers want you to be.
- PayPal’s email address in the “From” section is NOT a PayPal email. Typically, email from PayPal use firstname.lastname@example.org or email@example.com [see image #1]
- A PayPal receipt always includes the recipient’s shipping address. However, in this example, the scammers only included the seller’s shipping address. [see image #2]
- A big warning sign should be the product listed as purchased. If you know you didn’t buy it–or spend that much money on anything using PayPal–or don’t even have a PayPal account, be weary of anything inside of that email.
- PayPal will use your name in the email when addressing you (i.e. “Hello Jane Smith”–not your email address).
- The information in the footer of the email is different from the information PayPal uses in the footer of their transaction receipt emails. [see image #3 for the CORRECT footer info.]
#1: Not a typical email address used by PayPal
#2: That is definitely not my address!
#3: This is what a REAL PayPal email footer looks like.