Frequently Asked Questions

 

Q: Can the Nurse Managed Primary Care Center be my primary care provider?
A: Yes, NMPCC is currently accepting new patients. Call our office to find out how to make NMPCC your primary care provider.

Q: Do I need an appointment to be seen at NMPCC?
A: Appointments are recommended, however, some same-day appointments are available.

Q: I am not a UD employee, can I be seen at the Nurse Managed Primary Care Center?

A: Yes, NMPCC is open to the public and we are accepting new patients.

Q: I am a student at UD, may I come to NMPCC for health care?

A: Graduate and Undergraduate students are encouraged to seek medical care at Student Health Services, who can be reached at
(302) 831-2226.

Q: I am a graduate student or an employee at UD, may I bring my spouse and/or children to NMPCC for health care?

A: Yes, graduate students and employees may refer their spouses and/or adult children (13 years and older) to NMPCC for health care services.

Q: Does NMPCC provide health care services to children?

A: Currently, the Nurse Managed Primary Care Center only sees patients 13years and older.

Q: Will my health insurance cover my visit at NMPCC?

A: NMPCC accepts most health insurance plans (Highmark/BCBS, Aetna, Cigna, Medicare, Medicaid). Patients are responsible for their co-payment at the time of check-in, when applicable. NMPCC accepts credit/debit cards, cash, and personal checks.

Q: If I don’t have health insurance, how much will my visit cost?

A: For patients without insurance, NMPCC will provide a discounted rate that will be due at time of service. The cost will depend on services provided during appointment and will be in the range of $75-$100.

Q: Can I receive a prescription/referral at NMPCC?

A: Yes, practitioners at NMPCC can prescribe medications and write specialty referrals when determined necessary.

Q: How long is an average appointment?

A: Appointments will last anywhere between 20 and 45 minutes, depending on the services provided.

Q: Does NMPCC offer immunizations? 

A: Yes, we offer PPD’s, Tetanus Diphtheria and Pertussis (Tdap), Hepatitis A, and Hepatitis B. Unless covered by your health insurance plan, or required by and paid for by your department, the cost of immunizations is due at the time of appointment. A receipt can be provided for you to submit to your insurer upon request.

Q: What are the NMPCC Privacy policies?
A: Health Information In the Nurse Managed Primary Care Center is Protected By Federal Law
“The Privacy Rule, a Federal law, gives you rights over your health information and sets rules and limits on who can look at and receive your health information. The Privacy Rule applies to all forms of individuals’ protected health information, whether electronic, written, or oral. The Security Rule, a Federal law that protects health information in electronic form, requires entities covered by HIPAA to ensure that electronic protected health information is secure.” Retrieved from HIPAA website.
Click here for more detailed HIPAA information

NMPCC Privacy Practices: 

For questions, contact us at NM-HC@udel.edu