On October 3, 2016 UD launched the pilot for the Blue Hen Success Collaborative (BHSC), a system that uses predictive analytics, real-time data, consulting and networking to help advisors recognize and intervene with students in need of support. Professional advisors and select faculty in each college tested the platform in fall 2016 and additional features released in subsequent semesters, with additional users joining each semester.
Student surveys indicate that UD has an opportunity to improve student advising, which historically has been decentralized and fragmented. The Blue Hen Success Collaborative enables UD to improve retention and persistence to graduation for undergraduate students. Other benefits of the collaborative include:
- Visibility into student risk. With real time, in-semester data on student behavior, the collaborative enables UD to identify levels of student risk based on patterns of course-taking and achievement by UD students. UD is able to focus, coordinate and integrate student support and help students make good decisions—before they may even realize they need help.
- Quick access. Critical information and an intuitive interface saves faculty and advisor time, allowing them to quickly address the problem at hand.
- More effective advising. The system’s data alerts and problem identification prompt meaningful conversations with students and encourage follow-through.
- Improved utilization of support services. The system provides guidance for students to the appropriate support services— such as tutoring, financial aid or career counseling—which can sometimes be difficult to navigate.