UD Capture / FAQ
Do I have to start or stop the recordings myself?
No, the course capture system starts and stops automatically, based on an internal clock. The clock is synchronized with the time standard.
The microphone in my classroom does not work.
There are several types of microphones in each classroom. Please refer to the question below for more information on microphones.
I listened to my recordings and there is no sound. What do I do?
Please email firstname.lastname@example.org to report the problem. Please include your name, your course number and section and the date of the recording when it occurred.
Although we’re unable to “recover” audio on previously recorded classes, we’ll do our best to fix the problem for future classes.
How can I tell what the current time is? Can I use the clock in the room?
It is recommended to not rely on the clock in the room. The best source for an accurate clock is an internet time server. You can also set your laptop to synchronize with an internet time server.
Can my lecture be edited?
No, recordings are not editable in an easy fashion. However, we do allow edits to be made in extreme circumstances. Please contact us if you feel that edits need to be made to a recording.
How long does it take for a lecture to be made available?
Recordings using UD Capture take 2 to 3 hours to be made available to your students.
Can I preview the lecture and control when it is available to my students?
Yes. By automatically sending the video to you via the UD Dropbox when it’s ready. You can then preview and perform edits as you wish. When ready, send your video back to us using the UD Capture Dropbox for us to post to your course site.
How long will the lecture stay online?
We contact (via email) content owners yearly about content available online and ask it is still needed. While content is available, you can download your recordings to your own computer before content is removed.
What if I made a mistake in my lecture?
Mistakes can happen. Just like a regular classroom setting, a correction could be made in the following lecture.
What resolution should my laptop be set to?
You can use any standard resolution up to 1080p (1920 x 1080). All recordings are sized to 1280 x 720.
Will student questions be audible?
Yes, to a certain degree. The microphone is sensitive and should be able to pick up students who sit close to the podium. The further away though, the softer the volume will be.
What type of computer do I need - can I use a Tablet PC?
You may use any type of laptop PC or Macintosh with a standard VGA or HDMI connector (if available in your classroom). You are also free to use an iPad or tablet PC during the lecture. Anything shown on the screen from your laptop will be recorded including (but not limited to) PowerPoint, Excel, Word, Internet, Email, etc. If it shows on the projector screen from your laptop or document camera, it will be recorded.
What if I want to use the chalkboard?
UD Capture does not include the ability to capture the chalkboard or overhead projection. The alternative for handwriting is using a document camera, a tablet PC or a laptop PC with a touch tablet attachment (for example, from Wacom).
What if I start class late or end early?
The recording system is based on a clock and will begin and end promptly according to your class schedule.
What if I use videos or other rich media in my lecture?
Videos, including those from websites and DVDs, shown on your laptop will also be recorded.
Can I play/use copyrighted material?
It is recommended that you first attempt to gain permission from the copyright holder before using copyrighted materials in your class. However, please refer to the University Library for a more concise description on the use of copyrighted material.
How will I receive my lectures?
At the beginning of the semester, we will send you a URL to the recordings for your class. As each class meeting is recorded, it will be automatically posted to that URL.
Can I have my class on DVD-ROM disc?
Yes, at the end of the semester, we can create a DVD-ROM (or multiple DVDs) for a fee of $150.
What if I need to cancel class, could I reschedule?
If you need to cancel a class, please contact us ASAP so we can adjust the schedule. If you need to reschedule a lecture, you first need to contact the scheduling office to arrange use of one of the course capture enabled rooms on campus. Afterward, contact us with the date, time and length of the rescheduled lecture.
I am giving a quiz and would prefer that the questions not be recorded, is it possible to delay the start time or end the recording early?
Yes, this can be done with a minimum advanced notice of 2 days. Please e-mail the dates and times that you would like to alter to email@example.com.
What are the advantages to making my recordings publicly available?
The advantages to making it public is that you gain exposure for you, your college and the university by allowing anyone with iTunes to see and download your lectures for that class. Colleges like MIT have a substantial collection of online lectures made available to the public and iTunes U gives our faculty the same opportunity. As always, it’s an option that you can elect not to use.
My room is not listed. Do I have other options?
We are adding rooms all the time. Check the list frequently. We also have three video studios in Pearson Hall and one in Willard Hall specifically designed for recording lectures. Please see our Studio webpage for technical details and a link to the studio request form.
Who do I contact if I have more questions about UD Capture?
For questions or concerns about UD Capture, please contact us at firstname.lastname@example.org.